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“Got some shoes for Christmas and couldn’t return them cause I was sick call them to exchange them for the same kind and was told I couldn’t exchange them for a bigger size so now I’m stuck with a pair of shoes that I can’t fit their exchange policy sucks if it’s a gift we could be able to exchange them.Update: I got into contact with the owner and he was very helpful and let me exchange the shoes for a bigger size. The transaction went smoothly and I was in and out. The store was nice and clean smell good the sales associate was very helpful to will be going back to buy more shoes from them”
“I love this this small shop! They always have a fun selection of clothes including bell bottoms and overalls and other small trinkets and accessories. But the best part of all is their Birkenstock selection. If you are looking to buy unique Birkenstocks, they have basically every style and every color imaginable!”
“Cute shoes at a fraction of the price! We always find the cutest things at It's SO You! From shoes (like the ones we got on super sale today) to amazing designer handbags and every day fashions, I love refreshing my wardrobe at ISY.”
“Village Trends is a lovely little boutique that I actually look forward to shopping at. Their clothes are reasonably priced , comfy and stylish! The employees are super friendly and welcoming & it’s obvious that the owner
( Elizabeth) really cares about her customers and employees. VT is a gem in the heart of Mayfield , check it out!”
“Amazing designs, support local artists and shops! Some of the best shirts in Cleveland, you will see their wide variety all over the place from people wearing them.”
“Place is amazing for service and helpfulness of sales people. Helped me find what I needed, assisted me on getting things together. Seems to be part of their culture. Have gone a number of times. Aways a good experience.”
“All the employees were very helpful despite being in a huge rush because of Black Friday, they offered help when I was confused looking for a specific item and when I couldn't find it. They were very sweet and kind and even price matched an item that was cheaper on their website, so I could buy it on the online value!”
“Meechie was very professional love our interaction personality bomb. I can in for a sewin with closure.
She used Lace glue and Spray and Stay my hair looked extremely natural like it’s growing from scab lol. I’ll fully recommend her services and products.”
“I just want to let you know, that Dennis at your Mayfield,Ohio store is fantastic.
Took my son there in May looking for a prom suit.
Dennis put the best outfit (suit/shirt/tie/socks/shoes/belt) together for us. My son looked fantastic on prom day/night.
Yesterday, my husband needed a suit for an upcoming wedding, so we headed to K&G again.
Dennis greeted us once again and helped us tremendously with my husband suit.
Dennis is very knowledgeable and does an excellent job with helping people.
Thank you very much, Dennis.
Also, the 2 ladies that were checking people out last night. Fantastic also, very personable and very friendly!”
“Made a trip to Brigade today (Sept 3rd 2023) and everytime I make a trip up to the Beachwood Mall. I make a special trip every few months from the Pittsburgh area.The guys who work at Brigade are always really helpful and give top notch customer service as well.The selection of clothes are always super fresh and cutting edge, and are priced nice.I've shopped here the past few years and will continue to come back.5 stars all day long!”
“My mom and I have been coming here since it first opened, and we always love to come in. Gayle knows her customers by name and always chats with us and suggests pieces that we will love. All of the pieces, including shoes and purses are in perfect condition and for a great price. We ❤️ Gayle and Passion for Fashion.”
“I have been shopping here for years, I have every pair of rock revival jeans they sale. They definitely will show you some love. Go check them out...much love ❤️ NM”
“I love their shades they have so many different selections and colors. Every time I come in here they’re always playing Drake and that’s a plus for me. The store is very clean, but I feel like the men’s clothes are very limited. There’s a picture of me wearing one of their shades. Their customer service skills are amazing. Everything is pretty organized. The fitting rooms are large and they have this amazing sell that takes place in March. Check out the store because the employees are very welcoming!”
“100% 100,000% 1,000,000%❤️?❤️?❤️?❤️??? I FREAKIN ADORE her Chrochet line..her Stlye of Chrocetinh is one of a kind..and all her Items fit me like a GLOVE-I really feel Beautiful wearing her Authentic-Unique-One of kind Pieces...she is Truly Truly✨️Talented...I got pics below..they speak for themselves honey...She is HOT COMMODITY ✨️ and Truly talented with this "ART" of hers...Tapp in people..because I already have Ms.Lady on.'Retainer...yesss her Authentic Pieces Gives E.V.E.R.Y.T.I.M.E
And I'm so HAPPY to have connected with her.-Her Crochet Multiple Fashion Line is really ONE of a K I N D
THANK YOU SO MUCH!!”
10AM - 9PM
7317 Mentor Ave, Mentor
Clothing Stores
“Went today to return something for my aunt that was ordered back in February and not eligible for return. Perfect condition unworn or touched shoes but my aunt had been online ordering hundreds of dollars worth of stuff while in the hospital undergoing treatments for brain cancer and we didn’t realize or know until May. So most everything is going to waste and now she’s out so much money because she did this while not in her right mind due to meds/treatment. The employee and manager were so helpful and understanding, very friendly despite me having a bit of trouble getting her email and info pulled up and technically being past the time for the return. It is so greatly appreciated that the manager was able to make an exception and let us return these and especially the patience and understanding they had. Store was clean, organized, and well stocked as far as I could see also. 10/10 store thank you so much!! Wish i got their names so i could call and let the corporation know how nice their staff is!”
“Love , Love , Love it hereeee !!! The CLEANEST , professional, always got what’s trending , warm welcoming boutique ever !!! You can walk in for the first time right now and they will make you feel like y’all have known each other forever ! It’s always a vibe while shopping here . Would definitely recommend .”
“6/1/20 was my first time into your store. I was impressed at how well organized, stocked and clean this store was.I was also surprised that I was able to get clothes for myself and children at such low prices. The woman who rang me up was so friendly and helpful.Will definitely do more business at this location!”
9:30AM - 10PM
7841 Mentor Ave, Mentor
Clothing Stores
“I went on my birthday 10/15 :) lol i got there 30-40mins before they were going to close i felt bad because ive never been to a ross so I was looking at everything and the lady who was working that night was so nice and usually when your the last customer when stores are getting ready to close the employees can get really rude. The associate #2582152 was just nice and welcoming and wasn't rude to me but I thought id mentioned because ive encountered some nasty workers when you come in before close lol I get that”
“When it comes to gifts for my or even housewares This place has it all! I love the atmosphere and the staff is attentive and warm! My go to for gifts for my wife or items for my house! Highly recommend shopping here!”
“Love Buckle clothes. The employees that were there when I went to return something were friendly and helpful. Decided to make this my "go to" Buckle store!”
“Super amazing staff. Not sure of the employee’s name, but she was very sweet and helpful when I needed different items/sizes. I also love that they carried a lot of options in larger sizes!”
“Clean, fitting rooms were clean. Staff very helpful and stayed working hard doing go backs and helping customers. I was very impressed about the quality of brands and sizes.”
“Stopped in today to exchange a shirt for size and Grace was super helpful and sweet. The store isn’t huge so it’s sometimes hit or miss but I always do my returns here and they’re always helpful!”
“We were in town for a wedding. We decided to do some shopping. We stopped in this store and we found some real good bargains! The owner was very nice. The store was really clean and well stocked. Next time we are in town we will definitely be shopping here again! ❤️”
“Kevin is very polite, informative, professional, and most importantly he has great quality clothing! Fits exactly how I like it and his prices are very reasonable.”
10AM - 7PM
East Cleveland
Clothing Stores
“They have a lot of cool merchandise great prices throughout the store. They have clothes toys accessories and more to choose from easy return policy friendly staff I would recommend this store and return to shop again”
“I had the most amazing experience in Old Navy with Sales Clerk Britney. I always have a difficult experience finding clothing that fits me.
Britney found so many outfits that I could wear. She was very patient while I tried on every outfit. I will be a customer forever and I would love for her to be my personal shopper! She made this a fun experience! She is very knowledgeable with a great personality! Thank you…”
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“Seemingly unexpecting from the outside but lemme tell you the selection inside is impressive!! I'm super picky about work clothes and being presentable out in the field and the selection of dickies they have is awesome. Been searching for months to find dickies that actually fit, even went as far as ordering the exact cross to the ones I have now according the dickies website and had them sent directly from dickies.....not even close to fitting. Came up here for a wedding and came across this place, thought we would stop by just to see what they had since for like the last 4 months it has been all strikeouts everywhere we have been and..... wow is all I can say about this place!! Got 6 pairs of pants that fit perfectly. Some are dickies and some are another brand I never heard of before called red kap. They look super close to what the dickies are and am excited to try them out along side the dickies. Some of them were also a little bit to long so they hemmed them for me right there on the spot. That was quite the extra bonus I didn't expect as well. Really just can't say enough good things about this place and my experience was more than pleasant and the 3 ladies in there were a real pleasure to work with too!! Thank you again.”