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“The staff at this store and the eastlake store went above and beyond for me yesterday when they delivered my sofa bed .So i wish to thank these five gentlemen Erick Darvin Mike William and Antonio â˜â˜â˜â˜â˜ Thanks you guys are awesome.Christie Smith”
“I had an amazing experience in this location Sleep Outfitters, the Manager Paul is amazing, he is very knowledgeable and definitely know his stuff. The pricing and selection they have is outstanding. If you need a good mattress at a great price please come see Paul. Also if you are going around from store to store make sure to come here. You won’t regret it.”
“Very professional. This will be my second time buying from Northeast Factory Direct. Basically used them furnish my home. The delivery professionals are efficient as well. I highly recommend!”
“Really phenomenal service, we were matched with products that we were very happy with and got a great deal on thanks to the help of our rep, Amber. Needless to say, Amber is going in our testament and will for how helpful and friendly she is (seriously give her a raise)”
“My family had a great experience with your staff. We felt welcomed as soon as we entered the store. We were given the opportunity to look at our own pace and were impressed. You have earned a forever customer.”
“When we walked into Elgins furniture store, the ladies were attentive, but not aggressive. They made our visit comfortable, from start until we made our purchase! Highly recommended furniture store!”
“Jon Monnochio at Levin furniture and has been in the furniture business for many years . He is very knowledgeable and listens to your needs . I would definitely refer people to him . Very happy with my experience and purchase .”
“We worked with Camille and she was wonderful. She answered all of our questions and made sure we got exactly what we needed and wanted. I would recommend going and having her help.”
“We recently went to look for a new mattress. Marc helped us from start to finish and was friendly and helpful with the entire process. I was dreading mattress shopping and had put it off. If I knew I would have Marc helping us I would have done this a long time ago.”
“Jennifer made the process easy and enjoyable. As a salesperson, Jennifer is easy to talk to, relatable, and personable. Would highly recommend and can’t wait for my new sleep experience!”
“Nick was amazing and helping us choose our new mattress and adjustable base! He really took the time to learn our sleeping habits and explain all the different types of mattresses and their benefits. The special financing offered by Mattress Firm was amazing. We can’t wait to get our new mattress with adjustable base into our house. Thank you, Mattress Firm!”
“I had a really positive experience at this Value City this month. Two associates were super helpful on helping me find both living room and bedroom furniture. They both went above and beyond to ensure I purchased items I really love and fit my budget. I appreciate their knowledge of products and sales as well as them connecting with me and my partner as we shopped. Looking forward to coming back for my future furniture needs!”
“My husband and I visited this store for the first time and was highly impressed. Ms. Delores greeted us with warmth and really helped us with kindness and patience. The furniture was high quality and reasonably priced. Ms. Delores helped us make great choices and we came in to overhaul and update our living room and we did just that! If you go be aware the prices are amazing, you definitely can redecorate your home as we did on a budget. Everything about this store and experience was beyond my expectations. I will be shopping here from now on and, recommending them to my family and friends.”
“I had a great experience at the furniture store thanks to Adam and Richard. They was incredibly helpful while I made my decision with the purchase of end tables. It's rare to find customer service this good — thank you again for making the process so easy and enjoyable!”
“They were very helpful helping us find the best furniture. There was no high pressure attempts to upsell us. Delivery was great. They were on time and careful. We have bought many pieces of furniture there and have always been pleased with the quality and service.”
“I had the pleasure of working with Allison Sponseller at Ashley furniture, and I cannot recommend her enough! I needed to furnish three homes on an incredibly tight deadline, and Allison, along with her amazing team, made the entire process seamless and stress-free. From understanding my specific needs to guiding me through the perfect solutions for each space, Allison went above and beyond to ensure I was satisfied with every decision. Her professionalism, expertise, and dedication were invaluable, and I'm so grateful for her help. If you're looking for top notch service and high quality furniture, I highly recommend visiting Ashley Furniture and working with Allison and her team. They truly are a dream team!”
“Having walked into Fish Furniture randomly after looking for the perfect recliner to fit specific needs. I found the chair thanks to very knowledgeable sales person. It was a little more than I wanted to spend but fits each need i have. Excellent service”
“Sheila my salesperson was amazing !!! Tee the store manager and Akeela the Acima rep were all very professional and knowledgeable. I will be referring my family and friends .”
“Staff was very friendly and accommodating. We ended up exchanging a product for a less expensive one and the refund was processed with no issues. Due to the great customer service we plan to buy our bedroom set from NE Factory direct as well.”
“Katerina the interior designer was amazing .i love all her help and ideas . my sales person Sam was very kind and helpful. I’d recommend this store to everyone. The best experience and people . Friendly and helpful .”
“Diana was our sales rep and she was really helpful and friendly. She went out of her way to help us choose the correct mattress. She did not try to push us to buy a more expensive mattress but was only concerned that we were going to be happy and comfortable with our purchase. We found one that met our needs within an hour and she set us up for delivery with no problems. We went to Mattress Firm before stopping at Sleep Outfitters and was basically ignored. That's when we chose to go to Sleep Outfittters. We definitely made the right choice.
Thanks Diana!
Steve and Erin Fitch
Mentor, Ohio”
“My salesperson was very accommodating. I found the couch I had and he literally move two chairs to the same area so I could see the furniture together. Very nice”
“We are moving into a new home in Fairport Harbor. We checked out a lot of furniture stores only to find mediocre quality. We stumbled across Sheraton while on an errand. Wayne went above and beyond to provide excellent customer service. He was so knowledgeable and accommodating! We wanted Amish furniture and this store has it all! Your ability to customize size and a variety of details makes this well worth the wait and price. If you are looking for quality, give Wayne a call at this special store.
UPDATE: We have now received our new bedroom set, dining set and coffee and end tables! Everything is beautifully made and we are very happy with the quality and workmanship. Highly recommend!”
“Couldn’t possibly have had a better experience. Lynn was as professional and courteous as possible. We love our bed and highly recommend you have Lynn show you around.”
“We purchased a new TV from Mentor TV and had them install it on the brick above the fireplace in our home. The professional installers were Paul and Sam. They did an outstanding job. Paul and Sam were very knowledgeable, professional and friendly. They had to install wire mold to conceal the wiring. We were very pleased with the final appearance. They covered our flooring with protective pads during the install and removed all packaging when complete.
We would highly recommend Mentor TV to anyone considering having a TV installed in their home.”
“My wife and I visited the Lyndhurst store on 11/1. We were quickly greeted by the sales rep, Clark, who walked us through everything there was to know about Lovesac and the system. He answered all of our questions and was incredibly helpful. He made sure to put us as ease by reminding us that there was no sales commission, that he was really there to help us feel at ease considering the price of the couches. After walking us through everything and giving us a few quotes, we left basically knowing that any future furniture store trips would not be necessary, that Lovesac was the right choice.
We order our two Lovesac couches on 11/3 and they were delivered on 11/7, just about a week after leaving the store.
Long story short, great couch, easy assembly, and we are happy with our purchase, and this was all primarily driven by the fantastic service we got from Clark at this location. Thanks again Clark, we really appreciate your help!”
9:30AM - 9:30PM
1958 Warrensville Center Rd, South Euclid
Furniture Stores
“This little stool was the last piece I added from home goods. I Love, Love this store. Every travel I take I try to find a HomeGoods. I live in Michigan and I found this little stool in Cleveland, Ohio”
“Poised and professional. Warm and delightful. Chelsea was an absolute treasure to work with. She has a perfect blend of knowing when to offer her opinion while giving clients the space to work through their preferences. We are so excited to receive our furniture, and we'll definitely return to Perrino to work with Chelsea on our next design project!”
“We just purchased a Christmas trees and ornaments from this store. The tree is beautiful and wasn’t cheap but for the amount that we paid for it, the tree looks beautiful. They had tons of options for ornaments. Store was neatly stocked and had tons of stock of all things. They also had a huge selection of Christmas inflatables”
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“Love all the vendors in this shop! Beautiful home decor, stunning vintage/antique finds, creative upcycles and unique artisans. Best place to find that perfect gift, I always find something.”