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“The staff at this store and the eastlake store went above and beyond for me yesterday when they delivered my sofa bed .So i wish to thank these five gentlemen Erick Darvin Mike William and Antonio â˜â˜â˜â˜â˜ Thanks you guys are awesome.Christie Smith”
“Very professional. This will be my second time buying from Northeast Factory Direct. Basically used them furnish my home. The delivery professionals are efficient as well. I highly recommend!”
“When we walked into Elgins furniture store, the ladies were attentive, but not aggressive. They made our visit comfortable, from start until we made our purchase! Highly recommended furniture store!”
“We worked with Camille and she was wonderful. She answered all of our questions and made sure we got exactly what we needed and wanted. I would recommend going and having her help.”
“We had an an experience with Value City Furniture, from start to finish. The sales staff was friendly, knowledgeable, and helped us find exactly what we needed without any pressure. The checkout process was smooth, and we received timely updates on our order. Delivery was prompt, and the team was professional and very careful with our furniture. We were very impressed with their service and will definitely be a repeat customer!”
“Jon Monnochio at Levin furniture and has been in the furniture business for many years . He is very knowledgeable and listens to your needs . I would definitely refer people to him . Very happy with my experience and purchase .”
“Absolutely the very best !!! Laura Dietrich and Paul Polcar were superbly helpful to Steve as he chose his new Tempur Pedic mattress!! We were treated like royalty and totally recommend these terrific sales and management personnel !”
“Great experience! Shae took time to show us and educate us on all the options. We never felt pressured to purchase or upgrade but she obviously did a fantastic job because we did buy a mattress and an adustable frame. Thanks Shae!!”
“We recently went to look for a new mattress. Marc helped us from start to finish and was friendly and helpful with the entire process. I was dreading mattress shopping and had put it off. If I knew I would have Marc helping us I would have done this a long time ago.”
11:30AM - 7:30PM
34700 Vine St Suite 200, Eastlake
Furniture Stores
“I bought a refrigerator here last week and these folks were great to deal with. My initial experience coming in was similar to buying anywhere else, BUT I had a problem with the unit once it got home. The sales team didn't hesitate to treat me very well when returning and finding a new unit. I thought I was going to have to have a fit to get them to do the right thing, but instead they were apologetic and accommodating. I will never buy anywhere else after that experience. I would advise you to plug in the fridge at the store before you buy it first just in case something was damaged in transport to the store.”
“I like to thank Mattress Firm for a wonderful job especially the sales rep..... She was very informative willing to work with my schedule and very flexible..... I appreciate the kindness and care that was implemented while I visited your Mayfield store...... the level of professionalism was amazing and knowledge of the product also incredible I will be referring all my friends and family too this location.
Thank you”
“The sales rep Afrisha greeted me when I walked in the door. She took the time to ask what I was looking for and she explained about the way each mattress and base works and let me try each one out until I was satisfied. She was very helpful, knowledgeable patient, caring and kind. The best sales person I have ever met.”
“They were very helpful helping us find the best furniture. There was no high pressure attempts to upsell us. Delivery was great. They were on time and careful. We have bought many pieces of furniture there and have always been pleased with the quality and service.”
“Great people, great service, very good collection, very good products, great prices. None can match their price for the same product around Cleveland neighborhood. I recommend”
“Having walked into Fish Furniture randomly after looking for the perfect recliner to fit specific needs. I found the chair thanks to very knowledgeable sales person. It was a little more than I wanted to spend but fits each need i have. Excellent service”
“I had the pleasure of working with Allison Sponseller at Ashley furniture, and I cannot recommend her enough! I needed to furnish three homes on an incredibly tight deadline, and Allison, along with her amazing team, made the entire process seamless and stress-free. From understanding my specific needs to guiding me through the perfect solutions for each space, Allison went above and beyond to ensure I was satisfied with every decision. Her professionalism, expertise, and dedication were invaluable, and I'm so grateful for her help. If you're looking for top notch service and high quality furniture, I highly recommend visiting Ashley Furniture and working with Allison and her team. They truly are a dream team!”
“We walked in just to look! Ended up getting a great deal on bed and an adjustable frame! Our salesman was training (Fitz), he was fabulous as was his trainer. Thank you gentlemen for your kindness and your great salesmanship.”
“Staff was very friendly and accommodating. We ended up exchanging a product for a less expensive one and the refund was processed with no issues. Due to the great customer service we plan to buy our bedroom set from NE Factory direct as well.”
“Diana was our sales rep and she was really helpful and friendly. She went out of her way to help us choose the correct mattress. She did not try to push us to buy a more expensive mattress but was only concerned that we were going to be happy and comfortable with our purchase. We found one that met our needs within an hour and she set us up for delivery with no problems. We went to Mattress Firm before stopping at Sleep Outfitters and was basically ignored. That's when we chose to go to Sleep Outfittters. We definitely made the right choice.
Thanks Diana!
Steve and Erin Fitch
Mentor, Ohio”
“We spoke to Summer. She was a ten out of ten in helpfulness and knowledge. This had to be one of the best experiences we have ever had purchasing furniture. I highly recommend the Mentor location for furniture. I hope the delivery goes smoothly. I have seen some of the delivery reviews and I am a tad nervous.”
“My salesperson was very accommodating. I found the couch I had and he literally move two chairs to the same area so I could see the furniture together. Very nice”
“Ben Halton did an AWESOME job helping me with selecting my furniture and getting everything purchased. Brett the manager was a big help at the end too!! Ben was funny and personable and made the experience so much easier and less stressful. He was very nice and genuine as well and that’s something I truly appreciated as well. I most certainly will be back in the future for more stuff lol!”
“We are moving into a new home in Fairport Harbor. We checked out a lot of furniture stores only to find mediocre quality. We stumbled across Sheraton while on an errand. Wayne went above and beyond to provide excellent customer service. He was so knowledgeable and accommodating! We wanted Amish furniture and this store has it all! Your ability to customize size and a variety of details makes this well worth the wait and price. If you are looking for quality, give Wayne a call at this special store.
UPDATE: We have now received our new bedroom set, dining set and coffee and end tables! Everything is beautifully made and we are very happy with the quality and workmanship. Highly recommend!”
“We purchased a new TV from Mentor TV and had them install it on the brick above the fireplace in our home. The professional installers were Paul and Sam. They did an outstanding job. Paul and Sam were very knowledgeable, professional and friendly. They had to install wire mold to conceal the wiring. We were very pleased with the final appearance. They covered our flooring with protective pads during the install and removed all packaging when complete.
We would highly recommend Mentor TV to anyone considering having a TV installed in their home.”
“Nice furniture and soft cozy blanket ! Highly recommend LoveSac to others. It’s little bit pricey but quality is good! I just got the blanket last year from ordering it from LoveSac website. Customer service was wonderful and answered my questions to my satisfaction! Pillow sac I tried in showroom is nice and comfy to sit in it.”
9:30AM - 9:30PM
1958 Warrensville Center Rd, South Euclid
Furniture Stores
“This little stool was the last piece I added from home goods. I Love, Love this store. Every travel I take I try to find a HomeGoods. I live in Michigan and I found this little stool in Cleveland, Ohio”
“Poised and professional. Warm and delightful. Chelsea was an absolute treasure to work with. She has a perfect blend of knowing when to offer her opinion while giving clients the space to work through their preferences. We are so excited to receive our furniture, and we'll definitely return to Perrino to work with Chelsea on our next design project!”
“Lynn was very friendly and was excellent explaining the operation of the bed. We spent more than we expected but are looking forward to getting our new bed delivered”
9:30AM - 9:30PM
1958 Warrensville Center Rd, South Euclid
Furniture Stores
“Every trip to Home Goods is an experience, always something different, I always collect the most awesome finds. Staff willing to help, regardless of how busy. CHECK OUT friendly and aware of your purchases. Financial aspect a win win.”
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“Love all the vendors in this shop! Beautiful home decor, stunning vintage/antique finds, creative upcycles and unique artisans. Best place to find that perfect gift, I always find something.”