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“Best cricket store around here. Sam, there was really helpful and patient. He helped me with all the stuff that gave me problems with my phone. Recommend everyone to visit there!!”
“Austin was so helpful! He was patient with us, kind, and got us a better deal than we had hoped for walking in with my daughter’s broken phone. He really took the time to figure out the best solution for us. Thanks so much!”
“Lake iPhone Repair did an amazing job. They ordered my part within a few days and had my screen fixed within 45 minutes. They are so kind and helpful. They have amazing customer service. I am very happy. I will recommend to all my family and friends.”
“Brandon M was extremely professional and personal working with my entire family with phones and watches! Thank you Brandon!!!
I recommend him 1000%
His boss, Alex E, was also fantastic!”
“My wife and I stopped in because my new iPhone wasn’t downloading properly. We got there 10 minutes till closing, but Megan stayed late to help us out. Talk about outstanding service! She was absolutely awesome!!!”
“We spent several hours at AT&T in Willoughby, Ohio and Justin was an All-Star. He navigated my family of four through Transferring data sold us on some really nice upgrades and we are very pleased with his service. A definite asset to the company.”
“Nick was very helpful he was very knowledgeable about all the products he was with a customer already when I first came in but still acknowledged my presence and helped us get the products we were looking for very easily I would recommend any and everyone come see Bick when they come hey Nick if you're seeing this thank you so much for making this easy!!! You're awesome”
“My experience with Sales Agent Joe was great..He was helpful and told me if I need help with my new phone to feed free to come back to the store and they would kindly assist me.”
“So very thankful that I chose this location. The two workers this evening did everything they could to ensure myself and the others there tonight were satisfied customers. Verizon is a necessary evil in this life but these two employees made me feel that even for a brief moment there was a human component to this company still.”
“I had a very good experience today at the Mayfield store. Bryant who took care of me was patient and cool and helped the old guy (me ) . I feel good knowing I can go back if I need help in the future.”
“i stopped in, dropped my phone off with a short explanation of how the antenna stopped responding, but an alternate phone antenna worked fine. Estimated time 20-30 minutes, i stepped out for lunch nearby and it was ready when I came back. Way cheaper than getting a new cell phone!”
“I was very fortunate to be the only customer in the store, that enabled the sales associate to spend time explaining the functions to me. He was very knowledgeable and helpful.”
“If I could give this place 10000000000 stars I would very professional and respectful I felt welcomed coming in the door I went to tones to get my screen fixed and they did a shitty job but I came here for my first time and they fixed my iPhone 14 Pro Max In a good matter of 30 minutes very fast and efficient I definitely recommend I got a screen protector and a cute case as well thank you guys for a good experience 10/10”
“I had an amazing experience upgrading my phone at this store. Asia was the associate that took care of me . She was super and efficient with the process, and transferring my data from old phone.I recommend this location for all your phone needs.”
“Mikey was a great help and really knows his stuff, never been in a phone store where the worker was just amazing and very helpful definitely would recommend him to everyone I know”
“I came in the last hour they were open. Guy fixed my phone in 10 mins. While working on other phones. Fair price,great work,and great customer service. My phone was falling apart and he still managed to put a screen on it”
“Great service and the owner and staff at this location are very friendly and always ready to help you with any problems or questions you may have they always treat everyone with respect !!!”
“On the 17th I took a neighbor to the location on 110th n Superior.First, how much do u value your employee?Mercedes has been there for a while n times have changed! If u value her, at least have a buzzer to let people in and plexi glass for some added protection!She was of great help to two 75 year olds and was able to assist with our questions and problem!!????. Kudos to her! Knowledgeable n helpful!! Respectfully, NM Beard”
“Chris talked me into updating my phone And I am very happy with the decision. He even taught me how to log into Google mail! Great customer service thanks Soo muchhh”
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“The young man working on Sunday was very kind and helpful! It was only his 5th day working there and he was the only one scheduled for that day! He was very professional and polite!!”