“The young man working on Sunday was very kind and helpful! It was only his 5th day working there and he was the only one scheduled for that day! He was very professional and polite!!”
“Ask for Louie, he will go above and beyond to make sure you leave happy. He was able to get me into a new phone after Verizon tried to charge me $500 for the same phone”
“Had an awesome experience at this store! Selena was extremely professional but also personable and welcoming. She not only helped resolve my issue quickly, but people like that deserve to be recognized. I did ask her if she worked at this store because I’ve never seen her before, I think she said she’s the marketing director, so I’m unsure if she works at this location! Either way go ahead and promote her T-Mobile.”
“We came in to buy a phone and had Kay, he’s a fantastic guy. Very knowledgeable and he helped us find a phone and case that worked for me, and even helped me get a better phone plan. Thank you!”
“This store is amazing!!!! Hard working, honest, and nice run family business…Best customer service. Billy & Moe are the best! They are honest and will work with you. I got my iPhone 11 there unlocked for my trip to Spain. I also usually go to get my vapes there every week. I went there because of the reviews, so I had to leave a review too. They did not let me down. Even if you know someone that lives 30 minutes away +, please recommend this store. It is worth the drive. Best in the Cleveland area. They are a hard working, honest, and nice run family business. Thank you to you all!!!”