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“On a Monday, I needed my Macbook screen replaced by the following Saturday for an ACT. They went the extra mile to get all parts required for the replacement with two days to spare!! I am truly thankful.”
“I've been with cricket for several years now I'm from upstate New York new to the area Euclid Ohio Bishal, Sales Rep. Bosphorus gave great customer service thank you”
“Best boost mobile store in the market ..always offers deal and discounts in this location.. services and hospitality establishment make me feel shortcoming..the rep in the store is knowledgeable,humble and courteous in the terms of helping customers regarding their phones and networks issues ..”
“Mark was exceptional providing top notch customer service while setting up my new phone. He is extremely knowledgeable, helpful and polite. The Highland Heights location is fantastic. Many thanks !”
“Love that phone store . I went there to get my new phone. I love the guy Sam he is wonderful on his job and I love his service and the phone.I will recommend everyone thank you Sam”
“normally i don’t review places that aren’t restaurants or something similar,
but today i came in, obviously a little lost and the girl behind the counter was phenomenal! she was so kind and informative. i def will be back again.”
“I made the mistake of trying to do my phone upgrade at my local store, but they were just an authorized retailer and the tied my family's account up in knots! I spent a full day running around to stores and making calls to the AT&T support line to slowly untangle everything. Friday, my mom and I went up to try to get the last part resolved and one of the techs was able to get my new phone fixed and old phone trade in, in a matter of minutes. What a relief! Do yourself a favor and just come to the corporate store first.”
“Dominique (Dominick?) And Megan were amazingly helpful getting our issues sorted and helping me get a new phone at the best possible price. They both deserve recognition and praise for their diligence and assistance in putting up with me and my boyfriend.
Absolutely wonderful experience working with them and I'd be more than happy to visit again.”
“I had a laptop that wasn’t charging and I called … went in the next day they helped me figure out what I needed and the laptop is good to go. 5 stars .. much better than micro center !”
“I was very happy with the great customer service here. The person helping me and my boyfriend was very friendly and helpful. My boyfriend needed an upgrade from an iPhone 12 Pro Max, and the person was kind enough to walk him through every step of the process. He even helped set up his watch for him. Overall, it was a great experience, and I will definitely be coming back to this location.”
“Great service from the Woodmere Ohio AT&T as usual! Steph saved us so much money on plan adjustments and provided great customer service with the phone upgrade!”
“We spent several hours at AT&T in Willoughby, Ohio and Justin was an All-Star. He navigated my family of four through Transferring data sold us on some really nice upgrades and we are very pleased with his service. A definite asset to the company.”
“Ask for Louie, he will go above and beyond to make sure you leave happy. He was able to get me into a new phone after Verizon tried to charge me $500 for the same phone”
“The young man working on Sunday was very kind and helpful! It was only his 5th day working there and he was the only one scheduled for that day! He was very professional and polite!!”
“Brandon was exceptionally professional and very helpful with any questions or concerns I had with my new phone. I am excited to be getting home internet on Monday.”
10AM - 8PM
22839 Chagrin Boulevard, Beachwood
Mobile Phones
“Came in today to turn in my wifi router and get my port out pin. Was assisted by Maya (my apologies if I spelled her name wrong) and she was wonderful! She was able to get ahold of the correct department to get the PIN number. She was very patient and pleasant! 10/10 experience!!”
“So very thankful that I chose this location. The two workers this evening did everything they could to ensure myself and the others there tonight were satisfied customers. Verizon is a necessary evil in this life but these two employees made me feel that even for a brief moment there was a human component to this company still.”
“I recently visited the store to upgrade my device and was thoroughly impressed with the service I received. Nicky, my associate, demonstrated exceptional professionalism and attentiveness throughout the process. She successfully facilitated the purchase of the device I desired and proactively identified that I was eligible for a discount I had previously missed—a discount she promptly applied to my account. The level of care and detail she provided far exceeded my expectations. This outstanding experience has solidified my intention to return to this location and to Nicky for any future inquiries or assistance.”
“Opu was so sweet, kind, helpful, professional and quick! He fixed my s23 ultra with no issue. Explained to me the process and associated costs and I'm very happy with the work. Thanks Opu!!”
“If you need to fix your phone PR phone repair is the way to go! He fixed my iPhone 13 when I broke it on accident and I was very scared about what would would happen to it, but once I went here, I knew I was in the right place, he was very kind and explained exactly what was wrong with my iPhone 13! It works amazing now! Thank you so much for making my phone work brand new!”
“This girl was a fantastic help went above and beyond..couldn't have did it without her..I can't commend her enough! Excellent employee! So friendly and knowledgeable!”
“I walked into Boost Mobile and not only did Mike helped me he also told me I can save on my bill monthly if I brought my own phone to Boost I'll be back to switch over”
“I was due for an upgrade, so I went in. The customer service was great, the price was great, and it was very fast and easy. And I come here to pay my bill and they are always happy to let me know what kinds of promotions, ways they can save me money. Would give 10 stars.”
“Kishore helped me switch over 4 phones today. He was a HUGE help and saved me so much money very efficient and affordable THANK YOU AO MUCH I’ll be back for the Internet”
“Had an awesome experience at this store! Selena was extremely professional but also personable and welcoming. She not only helped resolve my issue quickly, but people like that deserve to be recognized. I did ask her if she worked at this store because I’ve never seen her before, I think she said she’s the marketing director, so I’m unsure if she works at this location! Either way go ahead and promote her T-Mobile.”
“Excellent customer service, quick turnaround, and my phone works perfectly now. The price was exactly as quoted. What more could you ask for? Will definitely return if I ever have another issue.”
“I love this store! Always the nicest ppl, always ready to help. I got a iPhone 15 and a tablet! What a deal! If anyone needs a new phone come here and maybe you’ll be a tablet to it’s awesome!”
“Ko ko did an amazing job at getting me in and out the door. She was so quick with what she was doing and answered all my questions I had. She offered me the best deal bundles and did her best to have me save the most money. I appreciate her work and would come back just for Ko ko!”
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“Really nice and honest guy. He gave me the best deal ever!!! I’d recommend everyone to come here. He is so kind and he kept his end of the bargain. Very trustworthy!!! I would continue to come here if I ever need anything!!!”