“This Verizon store is by far the most professional and friendly experience I’ve ever had in my years with Verizon. Jalen and Jordan are amazing humans who helped me figure out all my Verizon challenges!I appreciate you both and will only come back to this store when I have Verizon questions!”
10AM - 8PM
31907 Vine St, Willowick“The worker I had was nice but AT&T is criminal. They took away my $22 reimbursement for my “free” iPhone after November without telling me and started charging me more. Then, they won’t let you out of the plan after they failed to live up to their end of the bargain. And the cheapest plan they can do for two lines is $60 a line.. really? ✌??✋ to ATT, I’m switching to spectrum.But the workers at this store are cool. He was nice even tho I was kinda upset.”
“If you ever have to go to any Verizon store around here I would highly recommend this store because Frankie is the man to go see! Not only did he help me but 5 other customers in timely manner, he did it ALL by himself!”
“Best boost mobile store in the market ..always offers deal and discounts in this location.. services and hospitality establishment make me feel shortcoming..the rep in the store is knowledgeable,humble and courteous in the terms of helping customers regarding their phones and networks issues ..”
“Very helpful, you made the switch very comfortable for me. I am glad I came to this store. The salesman is very polite and friendly. I wish to see him one day in a bar and buy him a drink.. Suman is great ?”
“Went today because I thought I needed a replacement charging report all it needed was to be cleaned service was fast! And price was more than fair will be going back anytime my phone needs repairs”
“See Sam she is amazing she helped me and my family get up grade and new line with no problems she was so patient and helpful to the fullest will be back to see her with any of our future needs ! Thanks girlie”
“I called to get my out of date cell phone's rear camera cover replaced as it broke from keys in my pocket. They were able to get me in immediately and replace the whole back for $20 less than the other guy down the road. When I got there I was told it would be about a half hour, but ended up only taking about 5 minutes. I would recommend this place to everyone!”
10AM - 8PM
34517 Vine St, Willowick“Great price on a brand new iPhone 11. These guys are awesome. They helped set up the phone and took the time to teach me how to use my first iPhone. You have a new customer for life”
10AM - 8PM
22318 Lakeshore Blvd, Euclid“Chris, the technician was very helpful and resolved all of my issues with my phone. That includes the difficulties I was experiencing with it connecting with my automobile Wi-Fi. Kudos to him!”
11AM - 7PM
4281 Mayfield Rd, South Euclid“Even though it was almost closing time Mr. Angelo was very patient in assisting me with the purchases and providing a better understanding with setting up the new devices!”
“The sales associate Terrence was phenomenal and Dillion the store manager was superb. I haven’t had great customer in so long this experience was a breath of fresh air. Someone actually recommended that I go to this particular store and I’m glad I went. I would definitely recommend this store.”
10AM - 7PM
9570 Mentor Ave J, Mentor“I had stopped in for some questions, and was greeted immediately by the store manager. I had told him I worked in the medical field, and offered me an amazing deal with their First Net service. Not only the manager, but the rest of the staff was kind, and professional. I will definitely be telling friends and family about this experience!!”
10AM - 8PM
7701 Mentor Ave, Mentor“The AT&T store provides a streamlined and efficient experience for customers seeking telecommunications services. The knowledgeable staff is helpful in guiding customers through their product and service options, ensuring they find the best fit for their needs. The store's layout is user-friendly, making it easy to explore the latest devices and plans. Additionally, the customer service is commendable, creating a positive and hassle-free environment for resolving queries or making purchases. Overall, the AT&T store offers a reliable destination for those in search of quality communication solutions.”
10AM - 8PM
24315 Chagrin Blvd, Beachwood“I went in to see about a repair for a broken screen and Trevor and Logan took good care of me and actually I ended up getting a new phone for probably less than it would have cost me to repair the screen.”
10AM - 8PM
13996 Cedar Rd, University Heights“Had my watch go crazy and die...so they took a look at it,put in a claim for me, since i did not have insurance, i was charged 20 dollars for a service charge prety much..it was a better option than shipping it and risking it would end up "lost" in route WITHOUT insurance...and down time..so having the store so close was a BIG plus because i was able to exchange it a week later after it arrived and i was able to get back to the store...overall very happy i was able to get a replacement watch 5 pro by SAMSUNG.Fast service, friendly customer care...phones on site, easy payments...credit checks”
“Dom is one of the most knowledgeable managers in the business and his customer engagement is a delight My daughter and I had some complicated account needs following my husbands death and we both tried other ATT AGENTS to straighten things out. Dom went straight to the right departments and completed our changes straight away. This is the kind of worker everyone is trying to hire. If I were ATT I d start moving him up the ladder and do everything you can to keep him.”
“There are so many big companies that main goals are to squeeze every penny out of you just to meet their annual quota, but every now and then you are blessed to cross paths with a salesman with real integrity and honor, and that would be E! I met E today after coming into Boost with a completely shattered iPhone. I'm an Executive Assistant and college student so my phone is my lifeline! I was so worried because I had to work and turn homework in the next day and I wasn't sure if I could find a phone within my price range. I told E my budget and the type of phone I desired and he gave me a plan where I was able to purchase a brand new phone and pay my first month bill all while paying under my desired budget! I told him I was blessed to meet him! Thank you for your hard work and professionalism I really appreciate it!”
10AM - 8PM
2225 Noble Rd, Cleveland“Plans, price, phone selection and customer service are great!! My initial setup wasn’t what I wanted and because of that I have to give it 4 stars. I found out the plan I asked for was not the one I received.”
“This is a MetroPCS cellphone store that has been there for some years . Many times the service was not as good as expected . At this recent visit there seemed to be new owners/employees and service was better .”
10AM - 7PM
9368 Mentor Ave, Mentor“I had a complicated issue & the guys went above and beyond to give outstanding customer service from researching the best options to help me save money to calling customer service on my behalf. Absolutely phenomenal gentlemen.”
“I came in the last hour they were open. Guy fixed my phone in 10 mins. While working on other phones. Fair price,great work,and great customer service. My phone was falling apart and he still managed to put a screen on it”
10AM - 8PM
34808 Euclid Ave, Willoughby“The Store experience was Was very nice. The only thing I notice Tension from the lady representative to the other employee. He told her it looked like you got A lot going on over on your table ,cause of all the phones she had on her table . She replied back "You need to mind you business ,don't say nothing to me ,Tend to your customer. In a very aggressive tone. I was like "Wow " As a customer I was afraid to ask for help if needed and I know I will not want her help”
10AM - 8PM
22297 Euclid Ave, Euclid“Handsome Mike did a awesome job he helped get my phone back working he’s very professional I would recommend everyone come to this boost mobile by Sam silks on 222 ❤️???”
“The guy who waited on me was the best experience I've ever had with any cell phone place very very very respectful and was patient with I could of never been that patient”
10AM - 8PM
22839 Chagrin Blvd, Beachwood“These people are amazing; so friendly, knowledgeable and supportive of their customers. We highly recommend them to anyone in need of assistance with purchasing and troubleshooting!”
10AM - 8PM
4517 Mayfield Rd, South Euclid“Sam the store manager was amazing and helped me so much! He was extremely friendly and welcomed me into the store with a warm welcome. He helped me find a new phone for my boyfriend and made the switch quick, easy and simple. I’ve been to many other AT&T stores and I feel that this was the best costumer service I have had ever.”
10AM - 7PM
26175 Euclid Ave, Euclid“i needed a laptop for school, and then i discovered jamal’s store. i am working on a budget so i decided to see what i can find. he sold me a laptop for a very low price. i felt so relieved that i had a good conditioned laptop for a low price! the customer service was amazing and everything you would expect in a business. very good work. thank you so much!”
“Great! Al was fast it only took 10 mins when other spots said 2h and he did it for 100$ less than everywhere else wanted. He was extremely professional and knowledgable. I went here because it was right by my work . The price on the wall said 220$ and i asked about it and noted that it was cheaper than everywhere else he could have got me but was a stand up guy and let me know that the price has actually went down since the sign was put up. All in all great service highly recommend. Hopefully I dont need another screen anytime soon but if me or anyone I know does then this is where ill go.”