Apple Eton is a business that offers a mixed customer experience. The facility is clean and the staff are professional, though the store appears to be understaffed and the employees may be overworked. Despite these challenges, the staff remain positive and provide helpful assistance, such as setting up devices and offering a stool to a customer with a cane. The customer service can be fast and courteous, but some customers have reported wasting time due to subpar service. Overall, the reviews suggest a business that tries to provide a good experience, but may be stretched thin in terms of resources.
Went on 9/18 for pick-up (iPhone 18 pro max) . We had Kennedy. She is great!💕✌. Hope to see her again while visiting the store!
September 2026
Great Customer Service. Had issue with 2 different phones and both was being worked on by 2 different people at one time. Was immediately waited on by Davian and Santana. These guys was truly amazing. And both phones was fixed within a 2hour time frame. Thank you for the great experience
September 2026
Very satisfied! The person who helped us is named Malik and he was really kind, that’s big cuz right there.
