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7:30AM - 5:30PM
5590 Cleveland Rd, Wooster
Body Shops
7:30AM - 5:30PM
1501 Akron Rd, Wooster
Body Shops
“Car repairs are never something you want to deal with. There is the damage itself, the insurance questions, being without your vehicle, and the uncertainty of not always knowing what happens next. What stood out to me about this experience was how much the people at Caliber helped make the process feel easier.
Brittany, the receptionist, deserves specific recognition. From the moment you walk in or call, she is one of the first people you interact with, and she was consistently kind, welcoming, and helpful. That may sound like a small thing, but when you are already frustrated about your car, having someone treat you like a person instead of just another repair order makes a real difference.
Michael, my primary contact, was also excellent. He was professional, approachable, and made the entire process feel much more manageable. I never felt like I was bothering him by asking a question, and I appreciated having someone I felt comfortable communicating with throughout the repair process. Good customer service is easy to promise; Michael actually delivered it.
The repair itself turned out great, but what I will remember most is how I was treated. Brittany and Michael helped turn an experience I was not looking forward to into one I can honestly say was positive.
I would absolutely recommend Caliber Collision's Wooster location to anyone looking for collision repair or auto body repairs.”
“I purchased four spark plugs for my Prius. I put three in, and on the fourth one, I noticed that it was defective. I put the old spark plug back in and drove it to the dealership without any arguing. They gave me a new spark plug. Thank you”
“I absolutely loved coming here I’m so glad that I did, heather was absolutely amazing and wonderful! She helped me with everything amazing work I’m so WOW over this! Looked like never happen to my car! I know where to go to if I ever have any more problems but I hope I don’t for like ever lol thank you Heather and to ur team for helping me and fixing everything! HIGHLY RECOMMEND THIS PLACE!”
“Always been a trusted partner in maintaining my car. New ownership with a rocky start. However seems to be solid in terms of service. For the first time since Covid there are cars and trucks on the lot to sell.”
“We worked with Zoey on the purchase of a used Honda for my son. We absolutely enjoyed working with her especially and appreciate the time she took to just talk with us and not be a typical high pressure salesperson. Also appreciate the gentleman who did the financing and the good tip he provided us.”
“We really appreciate for Autoworks Collision Center did on our daughter's car. The car was in an accident, and the rear wheel smashed. This location thoroughly inspected all of the damage, and they reported issues to our insurance that were not initially suspected. They made sure that they got the right parts, and although it took a while for some parts to be delivered, we feel very confident with the car is in good working condition after the accident.
As soon as the car was ready, they communicated to us so that we were able to get it promptly and continue with our regularly scheduled life activities.”
Body Shops
Body Shops
Body Shops
Body Shops
Body Shops
“Very friendly and helpful people. And the work was very well done. Caliber collision in north Wooster was recommended to me by several other people, and I can see why.”