Verizon is a reliable and customer-focused mobile and internet service provider. Their Wooster store offers a wide range of products and services, including the latest mobile devices, 5G home internet, and business solutions. Customers can conveniently schedule in-store appointments or place orders online, with options for free 2-day shipping, express lockers, and same-day delivery. The staff at Verizon are praised for their exceptional service. Brian, a knowledgeable and friendly employee, helped a customer get a great package deal for Christmas, ensuring their family had a happy holiday. Another customer, whose phone had stopped working, was grateful for Brian's assistance in getting them a new phone with a lower monthly payment. Customers who had previously avoided the store due to poor service have noticed a significant improvement. Erik, in particular, has been commended for his excellent customer service, going above and beyond to resolve issues. The staff at Verizon are described as helpful, professional, and understanding, even when the store is busy.
Traci and Josh are so beyond helpful and I can not thank them enough. They went above and beyond. Thanks again!
March 2024
Went in to get a new phone after having mine stolen. I was in and out in about 30mins. I was impressed by how Angelique (or Angelina, i think?) Knowledge and customer service was. Thank you! Great place!
March 2024
Fixed my problem and like 5 minutes flat. Amazing service!
