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“Spoke with Bob on the phone, was very helpful from the start. Once I arrived he reviewed batteries options, installed the battery, and answered multiple questions. Only place in town that iinstalls the newer batteries with free installation. Very professional and knowledgeable. Thank you Bob!”
“Daryl, knew I wanted heated seats and great navigation in a new car! Corey got me right in for things to be cleaned up on new vehicle that I wanted. He put me in a loaner vehicle no problems excellent customer service!! Thanks Daryl and Corey!! Always good doing business with you”
“Yesterday my Volkswagen battery was dead in my 2015 Passat TDI. I drove up to O’Reillys to buy a new one and had them pull it up in the system. I had it in my head that I wanted a gel battery, as during a previous visit I was convinced by a different associate that they were the way to go. The tech looked up the battery, measured my VW battery and found the gel battery based on dimensions. The tech informed me the system was noting I needed to have be reset the battery in the computer. I went home and with the battery installed drove to my dealer. On my way to the dealer, the Che k engine light came on. When I arrived at the dealership my battery rest turned into a full checkup. After some tests, they concluded the new battery was under voltage. With a vw battery back in the car they reset it and all was fine. They put my O’Reillys battery back in and I headed back to the store. When I arrived Cam was on duty. He listed patiently while I explained all of this to him. He went out in the below freezing weather with a really good attitude, verified the battery I had and checked for extra space for a larger battery. He went back in and found a larger gel battery that he believed would still fit, removed my old battery and installed the new one. He then stood out in the cold while I started the car and waited for all of the lights the reset. The car now appears to be running great. The service by Cam was stellar! Thank you very much for your great attitude and braving the 20 degree weather.”
“I came in late at night. One of my headlights went out on the way to work so I was stopping to pick one up on the way home. However, as my luck would have it, the other light went out right before I pulled in. Talk about timing!! I only had enough money on me for one headlight, but Nick (the new and totally amazing manager) was able to use his powers for good and coupon me up so I could get both for just a couple dollars more than just the one. I felt like a damsel and he truly was the knight in shining armor that night. Customer for life! Thank you for caring Nick, and welcome to Washington Court House!”
“I haven't needed their services personally. But they are amazing supporters of our first responders! They regularly provide a location and scrapped vehicles for us to train with. We are very thankful the support!”
“I would like to thank the two employees in the auto care center for being very kind and helpful to me. I was having trouble opening my hood to put oil in and they both kindly helped me. The female employee even put the oil in for me. Thank you, for being kind and helpful!”
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“Professional small town-owned business. I ended up buying a new car so I didn't get work done. But I did get the FREE estimate and the owner was fast and was down to earth.”