Auto Parts in Washington Court House, OH

“Spoke with Bob on the phone, was very helpful from the start. Once I arrived he reviewed batteries options, installed the battery, and answered multiple questions. Only place in town that iinstalls the newer batteries with free installation. Very professional and knowledgeable. Thank you Bob!”

“Good experience getting my car here. Jacob made me feel comfortable with my trade, and I love my new car. Thank you also to Taylor who was key in me getting my car and making my financing happen and so quickly. It was great finding something, and walking away same day as coming into dealership with new car & keys in hand. I needed a car desperately right away, and both employees made it happen for me. I will add I was less then satisfied with the service department given they told me I’d probably not get to trade given my vehicle needed a little work done after taking my vehicle in for a service estimate, so glad I ignored them. I’d never tell a customer that when that’s not your department to make that sort of call. so my 5 stars is for the sales department. Thank you sales guys !”

“Yesterday my Volkswagen battery was dead in my 2015 Passat TDI. I drove up to O’Reillys to buy a new one and had them pull it up in the system. I had it in my head that I wanted a gel battery, as during a previous visit I was convinced by a different associate that they were the way to go. The tech looked up the battery, measured my VW battery and found the gel battery based on dimensions. The tech informed me the system was noting I needed to have be reset the battery in the computer. I went home and with the battery installed drove to my dealer. On my way to the dealer, the Che k engine light came on. When I arrived at the dealership my battery rest turned into a full checkup. After some tests, they concluded the new battery was under voltage. With a vw battery back in the car they reset it and all was fine. They put my O’Reillys battery back in and I headed back to the store. When I arrived Cam was on duty. He listed patiently while I explained all of this to him. He went out in the below freezing weather with a really good attitude, verified the battery I had and checked for extra space for a larger battery. He went back in and found a larger gel battery that he believed would still fit, removed my old battery and installed the new one. He then stood out in the cold while I started the car and waited for all of the lights the reset. The car now appears to be running great. The service by Cam was stellar! Thank you very much for your great attitude and braving the 20 degree weather.”

“I came in late at night. One of my headlights went out on the way to work so I was stopping to pick one up on the way home. However, as my luck would have it, the other light went out right before I pulled in. Talk about timing!! I only had enough money on me for one headlight, but Nick (the new and totally amazing manager) was able to use his powers for good and coupon me up so I could get both for just a couple dollars more than just the one. I felt like a damsel and he truly was the knight in shining armor that night. Customer for life! Thank you for caring Nick, and welcome to Washington Court House!”

“Bought the tires and scheduled the appointment online. Have done this for both of my vehicles. An hour wait for 4 new tires, I have no complaints.Service: Tires”