Beacon Collision Center in Youngstown is a well-managed and professional auto repair shop that consistently delivers excellent service. Customers have praised the staff's kindness, responsiveness, and dedication to ensuring a stress-free experience. When faced with difficult insurance situations, the team at Beacon Collision Center went above and beyond to help customers, arranging tows and providing regular updates on the progress of repairs. Specific staff members, such as Brandon and Douglas, were recognized for their exceptional customer service, going the extra mile to make the process easy and comfortable. The quality of the repair work was also highly commended, with customers noting that their vehicles looked brand new upon return. The shop even provided additional services, like interior detailing, as a pleasant surprise. Overall, Beacon Collision Center has earned a reputation for professionalism, attention to detail, and a genuine commitment to customer satisfaction. Customers consistently recommend the shop for its reliable and efficient services.
They were friendly and helpful! Would recommend them to anyone! Reliable and fast service!
January 2025
Beacon Collision Center in Youngstown was very nice and well managed! they called me every week and updated about my car! very respectful people! 100% recommend this place if you need a car fixed!
January 2025
My 2015 Scion tC got hit by a deer took a month to repair but it looks brand new great work & communication Alesha was great! 😊