“Would like to leave a review about Greg at the Austintown, OH location, #3886. Last night on 6/16/25, Greg was super helpful in finding the plumbing fittings that I needed. He volunteered to show me where they were and then helped me find the required fittings. This is the best in store assistance I have ever received. Please have someone recognize Greg for his exceptional assistance. Thanks, Andy”
“I just LOVE shopping at the Austintown store. ALL the Employees, and I mean ALL the Employees, are so kind and Helpful! Even some customers help load my dog food for me, 50# bags.”
“Great customer service and actual cashiers!! Thank you for taking care of your customers!! We were very happy to have found such friendly and helpful staff, clean store and good prices on what we needed.”
“They seemed helpful and friendly , they just weren’t very knowledgeable. I came in looking for a heavy duty metal brush that’s made for a tool, unsure of the name but I showed them the picture off of my phone, in which they went and found the tool in the section, and then grabbed the brush they picked out , and showed me how to put it on (didn’t fully show as the brush was still in the package). Got home and it’s not even the right attachment, it’s made for a drill.”
“April in the paint department helped me match a color that multiple people at different stores including this one failed to do. She knows how to use the machines in her department correctly and that saves your store thousands of dollars. She should get a raise ?”
“Lowe's is my go to home improvement store. Anytime I need something, I go to Lowe's. I didn't give it 5 stars because Home Depot sends me coupons for 10% off or 12 months no % if you spend 300 dollars. I very seldom spend that much in one visit but if I have to, more than likely I'll go to Home Depot.”