Cricket Wireless Authorized Retailer has received mixed reviews from customers. While many appreciate the great phone plans and benefits like HBO Max, some have experienced issues with product compatibility. A customer reported receiving a phone case and screen protector that did not fit their new phone, leading to frustration when no refunds were offered. Despite initial concerns about staff attitude, some customers noted that the employees remained composed and friendly during busy times. Overall, the store has potential but may need to improve customer service and product accuracy.
