Cricket Wireless Authorized Retailer in Bartlesville, Oklahoma, receives positive feedback for its friendly and helpful staff. Customers appreciate the excellent customer service provided by employees like Mrs. Jaime, who is praised for her caring attitude and ability to resolve issues effectively. Rachel is highlighted as an outstanding representative, demonstrating patience, calmness, and professionalism even when faced with rude callers or multiple customers. She is recognized for going above and beyond, making customers feel valued and comfortable. Brittanie also receives compliments for her genuine and friendly assistance, making the process of getting a new phone smooth and easy. The store manager, Tosha, is known for her helpfulness and positive attitude, ensuring customers feel welcomed and well-informed. While some mention that the store may not be as popular as it once was, the focus on good deals without surprises continues to attract customers. Overall, the store is praised for its great service, friendly atmosphere, and staff who genuinely care about customer satisfaction.
Daniel was EXTREMELY helpful and incredibly knowledgeable about all of their products and accessories!! He helped me upgrade 2 phones, one of which he drove to Tulsa for himself, and added a mobile hotspot to my account. He took away any stress about the whole process and made me feel 100% confident in my purchase.
November 2025
The staff was very helpful and friendly especially Daniel who helped me through the purchase of a new phone and recovering my contacts and photos from my old failed device. Thanks so much Daniel ❤️
September 2025
Michael helped us pick out a phone for my niece and he was awesome! Helped with all the questions we had and made sure we left feeling confident!
