Ferguson Advantage Imports is a well-regarded dealership known for its exceptional sales, finance, and service teams. Customers consistently praise the honest and helpful approach of the sales staff, who work diligently to find the perfect vehicle within the customer's budget. The finance department is also highly commended, with customers feeling they are treated like family members. The service department at Ferguson Advantage Imports is praised for its efficiency and use of the latest technology. Customers, such as Dallas, have noted that the service team goes above and beyond to ensure customer satisfaction, even in the face of initial issues. When a customer had concerns about the labor hours charged, the service manager, Mike, promptly addressed the matter and provided a resolution that left the customer highly satisfied. Overall, Ferguson Advantage Imports is described as a top-notch dealership, where customers can expect a smooth and pleasant experience from start to finish, whether they are purchasing a new or used vehicle or seeking service for their current one. The dealership's commitment to customer care and transparency has earned it a strong reputation in the community.
Had a great experience from sales to finance and service. Quick and easy purchase process, finance had all of my paperwork ready and my salesperson, even introduced to my service advisor so I knew who to ask for if anything went wrong with my vehicle! Very happy!
June 2023
Dallas in the service department ALWAYS exceeds my expectations. He goes above & beyond to make sure customers are happy. He is a great example of how a customer should be treated after the sale! Thank you Dallas!!!
April 2023
Carlos Jeffries is the best!!!! He made this whole process so easy and fun. He is an amazing guy and got me a great deal on my first car!! Thank you so much Carlos I recommend is you need a car go see this guy! ???
