The service department is beyond horrible. I've been trying to get my heater/ air conditioner fixed for months. They get you to bring your car in then keep it for days and still no repairs. Last Kia I'll have. Which is a shame because I like the car.
August 2022
I am very happy with the service department, they were able to diagnose and repair my vehicles problems within 3 hours. Also a shoutout to the parts department.
Our parts associates are certified experts when it comes to auto parts and accessories. Their knowledge will guarantee you get the right part. Genuine Kia Parts are specifically manufactured from original engineering specs to ensure the same exceptional quality, performance, and safety as when you first drove your Kia off the lot. When it’ time to replace a part, you should make sure you’re using only the best. At Ferguson Kia, we have the Genuine Kia Parts that you need.