“Malik has helped us multiple times, always giving us great customer service & trying his best to get us fixed up with minimal cost. Hope we don't have to keep coming back, but it's a high probability when kids are involved. You've won our repeat business!”
“They were able to put a temporary screen on my old phone so I could finish transferring data. Only complaint was that it took a couple days and I wasn't being called about it. Overall I was happy with the service. The technician was also very friendly and helpful. I would definitely go back again.”
“Excellent experience yesterday on this store. I didn't have to wait the rep knew what he was doing. Was very easy process to finally update my old phone to get a new one.”
“Derek and his team were super busy but they did an amazing job with communicating with us. Very professional, personable and overall enjoyable experience. Thanks again.”
“First I am new to Verizon. Due to my phone having a bug in it so my service was very horrible almost everywhere (S22 Ultra) so wifi was a must. I just purchased the phone so it should have been good right? Lol. I went in discouraged and was already complaining about the service (brand new phone). September was able to help with the problem having multiple of them. Ordered a new phone and a couple days later I was back at the store ready to set it up. Rachel helped me and she was just so much fun. You have a problem not her jp lol. Customer service was helped but very little. Spent like over an hour to get a four digit code BOOO LOL. Manager Becky with her super woman cape and she was SASSY with and a huge heart! We won't even go into what she didn't want to do lol. We battered back and forth and it was a HOOT! 2 cookies and an hour and a half later way passed closing Rachel Da da da duh swopped in with the skills to pay the bills mama bear arm wrestled that phone to work LOL! Needless to say I had an amazing experience, an amazing time, phone working great (upgrade!), a whole new experience with Verizon and 2 new besties! Great Job ladies! I'll be seeing you again! Thank you! God Bless!”
“I went in because my cheap cox phone crapped out at the worst possible time. I was frustrated , but the workers (especially Graham I think was his name) were patient and professional. They helped me through the process, and even found a way to save me money each month. I came in a bad mood and left in a good mood, thanks to their patience!!!”
“I went to this location when my phone broke. Emily was the kind woman who helped me. She was informative on any deals I might want to take advantage of, but did not push any sales on me. She was honest, friendly, and attentive to my concerns. Definitely the type of customer service that's hard to find nowadays.”
“Came in today and our sales rep Mr Jeff was amazing he helped my mom and I with absolutely everything from picking out a service plan and a phone that would work for my mother who is elderly so she can see her text messages clearly transferred everything from her old phone to her new phone. Our visit was extremely smooth and welcoming! Great job Jeff thank you, you deserved the 5 ⭐️”