Westlake Ace Hardware, located at 1101 W. Danforth Rd in Edmond, OK, is known for its commitment to customer service and quality products. The staff is friendly and knowledgeable, often going the extra mile to assist customers. Even if they are unfamiliar with a specific item, employees will find someone who can help. The store is clean, wheelchair accessible, and features a variety of sections including gardening, pet supplies, and a noteworthy flower selection. Customers appreciate the quick service, as staff members promptly open additional registers during busy times. Ace Hardware offers a Rewards Program, encouraging regular shoppers to create an account for added benefits. Although some customers note that prices may be higher compared to larger retailers like Lowe's or Home Depot, they recognize the value of finding specialty items. Additionally, the store accepts retired flags, showcasing its community spirit. Overall, Westlake Ace Hardware is a reliable place for hardware needs, providing helpful service in a welcoming environment.
Great place to shop locally. Very friendly employees. Love the rewards program and coupons I get often. Thank you.
August 2024
Amazing customer service! Everyone was very courteous, knowledgeable and helpfuI. I literally had to call all 9 stores before resolving my issue. Save yourself some time and make the trip to this Westlake Ace Hardware in Edmond. Austin was awesome and I will definitely be back!
July 2024
Friendly and knowledgeable staff. Lowes doesn't carry replacement chains for their Kobalt saw, but Ace Does.