O'Reilly Auto Parts in Blackwell, Oklahoma provides auto parts, tools, and accessories along with various store services. The staff is frequently described as great, friendly, and helpful, with service that can exceed expectations. Customers report positive experiences where assistance is immediate and the process of getting a battery tested and replaced is quick and easy. The store itself is noted as a nice and new building. There are instances where service mistakes have occurred, such as providing incorrect parts for a vehicle. However, the corporate and store management have demonstrated a strong commitment to customer service by investigating such issues and offering reimbursements that go well beyond a customer's expectations, including covering costs for subsequent professional repairs. This willingness to make things right leaves a strong positive impression. The team has a history of providing above and beyond helpful service, even in difficult circumstances, with staff noted for staying after hours to assist customers. This level of care creates memorable and grateful customers who appreciate the difference the staff makes. The store offers services like free battery testing, wiper blade installation, fluid recycling, Check Engine light testing, a loaner tool program, and brake rotor resurfacing.
Great customer service. Thanks to Peter and the Assistant manager.
October 2025
Some super cool folks here. I've been to many O'Reilly's and this one is built different! Almost every time I come by I see the assistant manager out in the parking lot helping a customer! Great job Jeremy 💯👏
September 2025
Ethan was so helpful to my daughter when she went in to get a new lightbulb for her headlight. Being away from home at college, I couldn’t be there to help…but he was wonderful! Highly recommend this location and Ethan!
