The Boost Mobile store at 7023 E Reno Ave in Midwest City provides helpful and friendly service from a knowledgeable staff. Customers report that the employees are exceptional, patient, and accommodating, often going above and beyond to assist. The store is noted for its great work ethic and trusted people who provide amazing customer service, helping with new phones, keeping old numbers, and fixing issues. This has created strong loyalty, with some customers choosing to travel a significant distance specifically for this location's friendly staff. However, the separate Boost Mobile customer service line has received negative feedback for being rude and disrespectful. The store itself offers the latest 5G devices and prepaid plans on a large network, with great deals on phones from major brands.