Firestone Complete Auto Care in Oklahoma City, OK, has been serving the community since 1926, offering comprehensive auto care services. Customers appreciate the friendly and helpful staff, who respond quickly and explain repairs clearly. The team is dedicated to providing professional and accurate service, ensuring vehicles are well taken care of. Many customers have relied on Firestone for over 20 years, praising their tire services and warranty policies. The store is known for its clean and well-maintained environment, contributing to a positive experience. However, some customers have faced challenges with appointment scheduling due to limited staff and a backup of work. One reviewer mentioned that online reservations are not always effective, and they were advised to leave their vehicle overnight or visit other shops to get timely service. Despite this, the staff’s friendliness and willingness to recommend alternative solutions stood out. Overall, Firestone Complete Auto Care is seen as a reliable place for vehicle maintenance, repairs, and tire needs, with a team that cares about customer satisfaction. Customers are encouraged to schedule appointments in advance or visit the store to receive attentive, professional auto care.
Dropped my work truck off here on a Tuesday and it wasn’t fixed until Friday. Seems to take them a long time to fix vehicles. It has been this way every time I have ever had them repair a vehicle for me. If you’re in a hurry they are not the answer for you
April 2025
I have always had excellent service here. Friendly and respectful. I would like to say Christina in the customer service area does a outstanding job and greats every customer with a smile. She should be recognized for her outstanding personality and customer service
June 2024
I have been happy with the service I have received at Firestone. They are always friendly, responsive to requests and fully explain what is needed or what has been done to your vehicle.
