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“I have always used this store staff is always happy to discuss any issue and make recommendations on what to do next and it always leans in a direction that benefits me more than ATT”
“AT&T what can I say about AT&T they do a really good job on helping you with internet they do a really good job on helping you find a phone and if you really need a speaker you can go to them”
“The five stars that I'm giving is because Chris and Gilbert (the store manager) in Midwest city was very helpful.... However the boost mobile customer service line was rude and disrespectful -- I wouldn't recommend boost customer service to anyone.”
“Jessica is one my favorite people in the world!! Customer courteous awareness is outstanding! Knowledgeable and quick to get things done. Jessica remembers who I am everytime go in there! Thank you! Store is amazing because of you!”
“Leigh Ann was amazing! She went above and beyond, even staying over an hour after close to help me walk out with a phone and saved me as much money as possible. I 100% recommend this cricket just because of customer service alone. Ms Leigh Ann deserves a raise and then some !”
“Micah helped both my sister and I with upgrades, getting our coupons processed, monthly billing, new covers, chargers, and phone protectors as well as insurance for them. Micah also helped transfer all data to the new phone so that it was fully functional before leaving the store. Service provided definitely exceeded my expectations. And application of the AARP discounts were appreciated.”
“For about 7 months I’ve dealt with an issue with Verizon trying to return a HomeKit after numerous calls and time wasted with no results I was at my wits end I had no other choice but to go to Verizon store for assistance when I was told I couldn’t by customer service reps on the phones! When I arrived things seemed to be the same outcome then an angel by the name of Jennifer was relentless and did not give up on helping she figured out how to take my HomeKit back which no over the phone reps could help she went above and beyond for me so after dealing with that for 4 hrs the manager DeAndra helped wave some fee that they tried to make me pay due to their mess up! I’ve finally got a 7 month long issue resolved with the help of these two ladies, customer service at its finest. These ladies deserve more than 5 stars thank you Jennifer and DeAndra.”
“Angela is such a wonderful person! Often times, I find myself a little embarrassed about my financial struggle, and when I first went into Cashland, I thought I would be judged, or made to feel embarrassed. But Angela treats everyone so well! I’ve never seen her have a bad day! She’s always pouring encouragement into me and everyone around her! She’s very knowledgeable about the duties and procedures, but she also puts a family style approach to her leadership! That is big! I’m honestly blessed to know Angela! Her words of encouragement aren’t just great qualities, but they are dire in a world where violence and hate are the norms! Thank you for sharing Angela with us! I love Betty also when she was there.”
“I would really just like to thank the staff, Jessica and Amanda, who stayed for an hour working diligently to help solve my phones data issue that seemingly couldn’t be solved. But they ended up fixing it! Super helpful and nice”
“Verizon Wireless has been my service provider for many years. If I didn't mention it before, I have had cellular service with them way back when they were Cellular One !!”
“It was very fast, however, very detailed. We were asking them to do everything under the sun and they did it and they did it with grace and poise and confidence! I love my T-Mobile team.”
“Darnell was extremely helpful during my visit yesterday . Even though I was in a rush and probably not the most patient customer, he stayed calm, patient, and professional the entire time. He took the time to walk me through everything step by step, was honest about the entire process of getting a new phone with and without trade -in, and made sure I understood my options. He also offered to help with setup if I needed it, which I really appreciated. Very respectful and knowledgeable. Excellent customer service all around.”
“I broke my phone and stopped in at this location to get another one. Kimberly was so helpful! She genuinely wanted to help make sure I made it out the door with what I needed and kept me in the price range I was looking for. This is my first time ever walking into a Metro PCS feeling like a real customer. From the moment I came in, to the moment I left with my new phone, Kimberly was professional, courteous, and such a blessing during a stressful time! Thank you Kimberly!! Top notch customer service!”
“Staff professional and very tuned to customer service. I first spoke with a trainee, Malik, and he was great. It's a good sign when trainees are this helpful and knowledgeable. Thank you so much!”
“Bryant and Gabe were absolutely amazing in helping my mother and I to be able to upgrade our phones! We have been with Metro for over 5 years and they were professional and knowledgeable in helping us find discounts and the best phones for our needs. I highly recommend going and seeing them for your next upgrafe!”
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“Second visit at this store in six months, for issues with my wife's phone. We were so lucky to have Devin Biaz a a customer Service rep. Devin quickly resolved the problem. He then went out of his way to review our account and found that we were eligible for two new phones with $700 credit each AND we were able to keep our old phones. He hooked us up with two new Samsung S-25 FEs. He then told us that the plan we were on was really old and he was able to get us on a new plan that gave us better options AND reduced our monthly bill by $20. I can't say enough positive things about Devin's customer service. Now I not only have Princy, Joey, but Devin too as go to Verizon store reps. There is NO other reason to visit ANY other cell phone store in the OKC metroplex. Cellular Sales is the BEST!!!”