Best Buy provides good overall service with helpful sales associates and a knowledgeable Geek Squad team that offers exceptional assistance, running diagnostics and successfully eliminating viruses. Many customers report consistently good experiences, with employees taking time to listen and help find products. The store handles exchanges for faulty items, like televisions, with no issues. Customers can also catch good deals on products. However, the store is not always well stocked, often requiring items to be ordered and shipped, and locations can be a little messy. Services like curbside pickup typically go smoothly. Many customers state they will definitely continue to shop there.
