Old guy with the star face tattoos, he either needs to go or be retrained on customer service. That guy is rude and doesn't know the responsibilities of his job. I'll walk out and go to your competitor anytime he's on shift from now on.
July 2024
New update: Problem solved ...store manager is very polite, understanding, well mannered, as well as most employees in the store ...also Like i expected...7-11 headquarters customer service promptly responded to my issue politely and professionally 5 stars.... 7-11 still has best deals and best service
January 2024
7-eleven on 122nd and Penn. Some of the cashier's need lessons in customer service. They are there to help and assist the customers not to he lazy an rude as hell. Do not go there unless I need to.