BancFirst is praised for its excellent customer service and friendly staff, making customers feel welcomed and appreciated. Many reviews highlight the helpfulness of the team, specifically mentioning the Assistant Branch Manager's dedication to providing personal attention. The drive-thru experience is noted as great, adding to the overall positive atmosphere of the bank. However, some customers have pointed out the need for updated card readers inside the branch, as the current one is out of date and often problematic. Despite this issue, BancFirst remains highly recommended for anyone looking for a reliable banking experience.
