Gerber Collision & Glass is highly praised for its excellent customer service and quick, efficient repairs. Customers appreciate the friendly and professional staff who make the experience reassuring and respectful. The team provides regular updates via text, keeping customers informed about the progress of their vehicle. Repairs are completed faster than expected, with some customers receiving their vehicles a week before the estimated date. The quality of work is top-notch, with vehicles looking clean and new inside and out. In addition to quality repairs, the staff is courteous, caring, and attentive to customer concerns. The shop also offers extra services like cleaning the inside and outside of vehicles, adding to the overall positive experience. Employees enjoy working there and work well together, contributing to a friendly environment. Overall, Gerber Collision & Glass is recommended for their professionalism, quick turnaround, and exceptional customer care.