The Cox Store in Oklahoma City is a one-stop shop for customers looking to upgrade their tech. Whether you need ultra-fast internet, the latest 5G mobile plans, or the hottest new devices, the knowledgeable team is there to help. Reviewers praise the personalized service and exclusive deals available. Johnathan, in particular, is described as "absolutely amazing and so knowledgeable," providing all the information customers need plus extra useful tips. The store's friendly, professional staff go above and beyond to deliver a great in-store experience. Employees like Heather are praised for their efficiency, getting customers set up with new internet in under 30 minutes. However, not all experiences are equally positive. Some reviewers note poor service and rude attitudes at other Cox Store locations. One customer had a negative interaction where the employee was "matter-of-fact and rude." But the Oklahoma City store seems to stand out, with reviewers saying the team there "set the bar high" for customer service. Overall, the Cox Store provides a step ahead in connectivity, with the speed, reliability, and personalized support customers need.
As long as you’re not setting your service up on the weekend, I think you should be fine
September 2025
Always always excellent customer service. They are always so patient with me
August 2025
They wouldn't take my phone on return it was a 4g phone and I wanted a 5 g they fail to tell you that when you make a purchase. But the manager was trying to get the phone activated and he finally did and because I waited a long time he gave me a credit. Nice guy. High five to the manager.
