Metro by T-Mobile provides great and outstanding customer service. The employees are very helpful, professional, and knowledgeable. They greet customers with a smile and go above and beyond to help find the perfect phone and a great plan. However, follow-up can be difficult as they do not answer the phone, and the porting process can be a nightmare. Customers love their new phone and service but may not return unless necessary. The workers deserve a raise for being so helpful.
Kimberly I a great sale person and very nice and took the time to help really her and help me Thank you very much
June 2024
I had an amazing experience with this company. The customer service was outstanding, I was so pleased with the service I received from I believe meli and Sabrina. They went above and beyond to help me find the perfect item.
June 2024
Customer service was so professional Melissa Helped me & was very knowledgeable i felt very comfortable around her! She helped me find everything i was looking for! I would so recommend this location any day!!