Metro by T-Mobile at 10908 N Pennsylvania Ave is known for its exceptional customer service and unbeatable prepaid plans. Customers appreciate the friendly staff, who are eager to assist with finding the best prepaid plans and 5G phones from popular brands like Apple, Samsung, and OnePlus. Many reviews highlight the outstanding service provided by employees, particularly Rita, who is praised for her patience and ability to explain technology to those who may struggle with it. The store has a reputation for consistency, as the same staff member has been serving customers for over a decade, creating a welcoming atmosphere that keeps customers returning. Hayden, the store manager, and Setn are also recognized for their dedication, having worked tirelessly to help customers recover lost phone numbers. Customers have expressed gratitude for the emotional support and assistance they received, leaving the store feeling valued and satisfied. Overall, Metro by T-Mobile stands out in Oklahoma City for its commitment to exceptional service, making it a preferred destination for phone and plan needs.
The best experience ever in a Metro by T-Mobile Retail store. I came in to purchase a new phone since it had been 3 years since I purchased a new phone. I didn't feel rushed and Fidencio was very helpful and knowledgeable of all products. I was in and out in less than an hour including activation.
September 2025
The young lady that helped me with purchasing a new phone was great
December 2024
Problem not resolved but Zach tried his best to help and I thank him for it.
