Metro by T-Mobile, located at 5608 NW Expressway, offers unbeatable prepaid plans and a variety of 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and professional staff, who provide great customer service, helping with tasks like transferring services to new phones quickly and efficiently. Many have found the store to be a reliable choice for services like 5G home Internet, noting a smooth experience compared to other locations. However, some customers have mentioned issues with phone performance when traveling out of state. Overall, the store is recommended for its helpful staff and effective service.
My old phone was cloned and I been too multiple stores before coming here. Trust me other store employees were so rude and I finally came here for help. Manny is so cool and he helped me and he gave me bunch of options to upgrade and guess what I ended up getting a new phone and the service was awesome.
May 2026
I Had a horrible experience at a store about 10 minutes away from this one, and when i say manny made everything better it was like a gift. He helped me and actually wanted to make sure i left the store satisfied. I appreciate him for helping me out and just taking the time to try to understand what was going on. TOU ROCK... read full comment
August 2025
Koushik was absolutely amazing today! He was so patient and so kind while my phone was giving us a ton of troubles and taking forever. I'm so thankful for him!!
