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December 2023
I went in for a cashier's check and the manager and teller were very friendly. Took longer than expected but I was ok with that since the teller was being trained on how to do a cashier's check.
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November 2023
Love this branch, and I especially love and appreciate Janiece! She is so sweet and truly takes the time and care to know her customers. Thanks to her, I was able to open a line of credit and purchase my first car. Been banking here for 5 years, and I have never had a bad experience.
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April 2022
I was interested in opening an account at UMB until I read the OK reviews, selected at the "We would love to know what you think" link on their website. None of the bad reviews received any response. I fear that may reflect their customer service.