“Wanted to thank Joshua again for helping me out. My trunk wouldn't shut and he knew the latch needed an adjustment. He did it on spot. He was awesome and I'll be coming back to this location”
“I just visited and the lovely woman helped me out named Kat she informed me on as much as she could on my vehicle issues and went above and beyond to make sure I was taken care of and settled I’d recommend going to her for your needs & give her a raise!”
“This location went above and beyond to help me in a really tough situation. JJ and Josh were incredible and made me a very proud customer. I had bought a battery at one of their locations out of state and when it came time to use the warranty, I found out they didn’t put in my information correctly. Luckily with the info I had and their determination, we were able to get it resolved pretty quickly and without me being made to feel like a bother. They owned the mistake that wasn’t even theirs and made it right! That’s customer service at its finest!”
“The staff here is great. They are in a nice and new building but that wouldn’t have mattered if they were like the staff at the previous place I went to. They make the difference.”
“Billy helped me yesterday with my car issues and went above and beyond to get me what was needed. He even looked at my car to make sure I was getting the proper parts to fix the problems and explained everything to me in detail/let me take notes. He also let me come in within minutes of close and was kind enough to stay later so I could get the parts I needed. Great experience and highly recommend going to billy and the rest of the O’Reilly crew on Peoria.”
“Friendly. New guy needs some more training in the system. You can't get seat belts now. Definitely a worth while place to go for your autoparts needs. If they don't have it they can help you find it.”