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“I was recently involved in a phishing scam tied to my T Mobile account. Brandon and Jon went SO far above and beyond to help me figure out a VERY complex issue. Issue resolved and crisis avoided! I'd give T Mobile/those guys six stars if I could!!”
“Gabe and JD were amazing! We got 4 new phones, they were very entertaining and made the process very painless. Very happy with this experience and how personal they were!! I will do all business here! Best Verizon experience I have ever had!”
“I had a problem that impacted my service of many years. They quickly found the problem and fixed it. They are still the best in town as far as I am concerned. A big thanks to Lauren and the tech who took care of it.”
“I have had excellent service with Optimum and customer service has been mostly good but a few times they were rude and didn't help me with the issues I was having but for the most part they have been good but today I checked my card and found out that Optimum had overdrawn my account and this has been a nightmare and I talked with customer service and billing and they tried telling me that the auto pay was denied and that was a lie and I'm only supposed to be paying fifteen dollars a month they tried everything to paint me in the wrong but I stood my grounds they tried to tell me that my bill is thirty five a month and then tried telling me I didn't apply for the yearly promotion and my yearly promotion and I haven't had my servers for six months yet they kept reaching for anything and everything to validate the reason they withdrawal forty three dollars and finally after all there tactics they fixed it and credited my account ..but now I'm short on money that was for something else...ugh”
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“Shawn went above and beyond the Call of Duty to assist me on Sunday, the 18th. He knew just what to do and we were back up and running within minutes of his returned call. Great Customer Service!”