Assist Wireless provides affordable Lifeline wireless phone service for individuals and families with low income or who qualify for government assistance or Veterans programs. It offers free phones and subsidized service for access to emergency services, healthcare, and employment. Customer reviews highlight exceptionally helpful and professional service. Multiple customers specifically praise an employee for being pleasant, professional, courteous, and respectful, handling tough situations with great ability. One reviewer notes this employee worked tirelessly and professionally during a technical issue, keeping everyone calm and collective, and provided excellent service on several occasions. Another mentions the agent was willing to work around them to get a phone. This outstanding customer service is described as going above and beyond, with one customer stating it was the reason they chose Assist Wireless again. The overall experience is summarized as very helpful and very curious, leaving customers very pleased.
Great experience! W. Felicia -Usually it takes a little bit to get set up but it was quick process.
She went above providing quality service also quality products. Bought a phone she took the time to make sure the phone was working correctly & set up.
We will be back!!!
May 2024
Really fast service and very helpful and I would recommend everyone to go there
March 2024
Customer service was great in out with a new phone thank you