Metro by T-Mobile is praised for its outstanding customer service, with staff members like Tracie and Shayna receiving special mentions for their helpfulness and friendliness. Customers appreciate how Tracie goes above and beyond by providing assistance with phone repairs, plan adjustments, and even applying screen protectors without being asked. Shayna is described as trustworthy and dedicated, ensuring that customers feel supported. The store is recognized for efficiently resolving issues, such as problems with Metro Internet boxes, and consistently delivering excellent service. Many customers express their satisfaction with the products and the overall experience, making this location their preferred Metro store. Overall, Metro by T-Mobile stands out for its knowledgeable staff and commitment to customer care.
Great Customer service! Lady was extremely polite and helpful in helping me renew services. Definitely appreciated
June 2024
Shayna is the only person that I will trust to help me she is a great customer representative and she goes out her way to help me and a great person all together I love her she and has red hair the
September 2023
We had an issue with our Metro Internet box, the staff handled it excellent! Got us up and running..very pleased with the service..this is our go to Metro store for sure! Thank you Ladies..YOU ROCK!!!!
