“This is my place the staff is helpful and this is where I'm able to get my feed and everything I need. I also want to say my basement flooded and I would have never thought of TSC as the go to place for that. Thankfully I was there picking up a regular order and staff was able to show me that they do have pumps and different equipment you would expect to see at a hardware store so if you are shopping around for certain hardware check them out. Tires as well”
“I've had multiple visits to this Lowe's store the past 2 weeks, and I have to absolutely give credit to John. I'm not sure which department he specifically works, however, during my first visit, I brought my dog Essie with me. He seen me walking around knowingly that I needed help. He kindly asked if he could assist me. I explained to him (in female terms) what I needed. He directed me and walked across the store to show me where I needed to go and found another associate in that department to help me. During our walk across the store, we had conversations about dogs, etc.
He was beyond helpful and went above and beyond his requirements.
Yesterday, I had to go back and return an item and purchase a different one. This time I was alone. He again, walked over to help assist me. I thanked him again for helping the time prior and stated "you may not remember me", but he immediately did. He said yes, last time you had Essie. (My dog). He remembered my dogs name.
That was the best personalized customer experience that I've ever received before. He was helpful, friendly and a very knowledgeable person to encounter at a home improvement store. Which is very important being a female and not very knowledgeable regarding home improvements. I hope that he is recognized for his outstanding service that he provides, as I truly believe he's a huge asset to Southgate Lowe's.”
“We didn't realize Lowes in Woodhaven was closing at 8 p.m. when we walked in. We had to order tile for the bathroom. Sam was so helpful and courteous!! He helped us get the tile and was in stock!”
“My order was placed in a locker. So convenient and easy to use. Two options to retrieve the order, use the code that was sent to me and type it into the on-site screen or use the QR code to scan into the machine that unlocks the locker. Very simple and convenient. Didn't need to go inside the store. The lockers were in the entryway. Very happy with the ease of use!”
“One of my favorite stores, wide variety of products from food, pets, tools, garden and building supplies, RV, patio, seasonal, clothes, automotive, household supplies, and more. Unique solutions to problems and helpful staff.”
“Got just about anything you'll need for all your projects, only thing dislike is the self checkout only I mean come on if I'd wanted to work for them I'd apply and get paid for it”
“Got just about anything you'll need for all your projects, only thing dislike is the self checkout only I mean come on if I'd wanted to work for them I'd apply and get paid for it”
“My order was placed in a locker. So convenient and easy to use. Two options to retrieve the order, use the code that was sent to me and type it into the on-site screen or use the QR code to scan into the machine that unlocks the locker. Very simple and convenient. Didn't need to go inside the store. The lockers were in the entryway. Very happy with the ease of use!”
“They are the best of the best of the best of the best no question about it if you need something in hardware wigle is the way to go there's really nobody else in town that I'm aware of other than two-way automotive for stuff that they do not have”