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“this is more for the reviewer from out of town. clearly a misunderstanding, that is super out of character for the owner and the young guy that works for him. both are incredibly nice and make me and my family feel like long lost relatives. i'm sorry, i want to say his name was colin? i bought a $8 keychain that he helped me pick out. the best store, run by the best people”
“Dress 911 for the WIN! Longtime loyal customer. They never seem to fail me on finding a great gift for my wonderful wife!
On-Line store and experience is top notch, absolutely great communication.
I still prefer the in person face to face experience and appreciate they do still accommodate me for in store pickups :)
ThX
Ryan”
“Great, knowledgeable, professional, friendly and patient staff. Excellent products, especially the Women's 880 v 15 running shoes. New Balance on Wonderland road, London, ON is my new go to store for running/gym shoes!”
“This sweet little store is one of my absolute favourites in Wortley Village. ? They have such lovely beautifully handcrafted items❣️ The staff are excellent and have been very helpful to me finding that 'special gift'~ ? ? Just go in to 'peek', even-I promise you, you won't regret it! ?
PS: The staff are so sweet and very helpful❣️(I feel as though I'm visiting a friend when I shop there! ALWAYS a pleasure❣️??”
“Went in shopping for comfortable bras. Bella was incredible! She was kind and helpful, grabbing style and colours she thought would go with my clothing styles. I needed to be sized and she ensured I had it written on a card when I left so I would have it with my favourite style for the future. I cannot thank and recommend her enough. Great environment, fantastic staff, wonderful selection and products.”
“An excellent place to shop that goes towards a great cause. However, it is NOT A CONSIGNMENT STORE. I don't know why Google lists them as such, but they are donation only!!!!”
“I always have an amazing experience in this store. They have the most beautiful high quality items and amazing staff that are so fashion aware and helpful. My favorite place for shopping ?”
“I recently visited this place and I was thoroughly impressed! The selection is amazing. The staff were incredibly helpful.
The store is well-organized, which made finding what I needed easy. Highly recommend this store!!”
10AM - 8PM
1680 Richmond St, London
Womens Clothing
“Awesome experience today purchasing a black suit. Aniba was fantastic, super knowledgeable, friendly and helpful. The deal the store has was fantastic as well, considering the quality and comfort of the suit.”
“Arna was absolutely amazing. I have always had such a hard time finding a bra that actually fits. She was incredibly helpful, professional and also just a really sweet person. I won't be going anywhere else other than here in the future.”
10AM - 8PM
1680 Richmond St, London
Womens Clothing
“The representative that helped my mother and I was fantastic! They didn’t have my mom’s size in the store so she offered to look it up online, found the correct size and had it delivered to our home free-of-charge. And it was a blouse on clearance so we were so surprised at the support. We really appreciate the friendly and top-notch customer service at this store.”
“Trish is very nice and a terrific help, especially to someone as hopeless at fashion at me. If there's a need for any kind of fashionable wear, this shop is worth a visit
Would recommend”
“Friendly and informative I found cashier 575459 (sorry I forgot your name). The other 2 ladies working with her on the 5th January 2026 at 4:11pm seemed pre-occupied with scheduling but luckily this kind lady was there to help the customers with their needs. Thank you for helping me.”
“Undeniably my favourite place to shop in London. Always excellent style advice from K and T, with gorgeous merchandise for every occasion. An absolute gem for the soul!”
“Literally loved the chick who helped me && my partner out today ? this place is great, && everytime we go here, the employees are so stellar ✨️”
“Outstanding Customer Service. My purchase was shipped Quickly all the way to the USA. I was able to purchase an amazing Spell Brand Skirt that was out of stock everywhere here in the US. My package was wrapped up with lots of love and included a thoughtful handwritten note. Excellent shopping experience all the way around.”
“It's London's hidden gem! Every time I enter the store it's like a treat for your senses. I've gotten some of my favourite pieces from here and I love how they exclusively sell collections from small, environmentally friendly brands. There's something there for everyone!”
“I like shopping at Hot Topic and used to shop there a lot since they open at Masonville Mall since 2016-2017. I do missed the original employees who were the first ones to be hired, but I do wish them all the best. I went to Hot Topic a few times this week looking forward of their Five Nights at Freddy’s 2 merchandise, and also I am waiting for their Halo: Series 2 mystery blind bags made by Monogram. However, the prices is only in American Dollars (USD), and they would not shipped or accept the pre-orders outside the United States. This is if you do want to shop on Hot Topic online, but complicated for their Canadian consumers. If you are shopping from Canada, good luck trying to wait until the pre-order date is on its official release date, and doing the currency exchange rate from American to Canadian Dollars. The staffs at Hot Topic in Masonville Mall are so nice and friendly. They have good style and would like to accept they will have my business on my next future visit whenever I am at Masonville Mall shopping at Hot Topic hence looking forward for their Halo blind bags as a die-hard Halo fan. They do have Death Note, Sum 41, SpongeBob and a whole lot more. I would buy their Five Nights at Freddy’s 2 t-shirts before wearing it and watching the movie at Silver City Cineplex in Masonville Mall. The girls working at the cashier are super friendly. That is the kind of business I will support is customer service and I will patronize their business even it has been a long time without shipping there. The new staffs of 2025 are fantastic doing their jobs while on duty. I will be doing my Christmas shopping and birthday shopping there soon. What are you waiting for, folks? You need to go to Hot Topic at Masonville Mall. From tees, blind bags and your favourite movies. Hot Topic has it all! I will be back! I was there to look for Christmas ideas at Hot Topic at Masonville Mall on Friday, December 5th, 2025. I will look forward coming back for their Halo: Series 2 mystery blind bags made by Monogram. Hot Topic should carry some Final Fantasy and Halo products, too. I will come back for their 2026 products of the Mario Galaxy Movie and Toy Story 5. Hot Topic has the best tees when it comes to upcoming movies! I like every staffs at Hot Topic! Again, super friendly and best customer service! I will be back!”
“I had to find a guest prom dress a couple months ago. I was in a rush because prom was next week and I absolutely had no idea what I wanted or would look good in. There were these couple young girls that greeted me with so much kindness and enthusiasm, they got very excited when I told them my prom theme and started bringing dresses to try. I really appreciated all this because I was shopping by myself and didn’t know what I was even doing! Everyone was so sweet and recommended me a place to buy shoes and purse for prom as well. One of the girls there brought me their last yellow dress that was in my size and on sale! I loved it so much and got compliments from the workers there and people in the other try on stalls!! overall a very friendly environment and affordable and helpful!”
“We stopped into this location over the weekend more so browsing when on of the employees (Natalia) mentioned to check my account for offers as they had an event going on. Not only did she help us find/look for items we inquired about but I feel like she went so above and beyond to provide an amazing shopping experience. She is genuinely just so kind and helpful.”
“New favourite store, cute clothes and welcoming staff.
Louis is a super star employee, they helped me pick out so many jeans that fit me like a glove. Never genuinely enjoyed jean shopping until this experience.
This is for Louis, they dropped it —> ?”
“The Banana Republic Factory Store in London is a great place to find stylish, high-quality clothing at excellent prices. The store is well-organized, and there’s always a good selection of sizes and styles. The staff are friendly, helpful, and make shopping a pleasant experience. A must visit place for fashion deals!”
10:30AM - 6:30PM
352 Richmond St, London
Womens Clothing
“I made a trip to London Ontario yesterday and came across an amazing store that sells awesome gear, shoes for ladies and Gents must check out brand name clothing.. One-stop-shop I bought this beautiful jacket! The owner is a very humble dude name Mikey!!”
“I’ve always had a great experience shopping at Banana Republic. Their clothing is stylish, well-made, and perfect for both casual and business wear. The quality of fabrics and attention to detail make their pieces worth the price, and they often have great sales that make shopping even better.
The customer service is excellent—staff members are always friendly, helpful, and willing to assist with sizing or styling advice. The store layout is clean and well-organized, making it easy to browse without feeling overwhelmed.
If you’re looking for modern, timeless fashion with a touch of sophistication, Banana Republic is a fantastic choice. Highly recommend!”
“This place was great the young worker really helped me with my needs and got me the boots I needed. I wish I got his name he is such a great human being and a hardworking individual”
“I took my wife to pick out a few things and from a husband’s point of view , Life Styles is an outstanding store for product and customer service. The sales associate was fabulous and new exactly what to suggest , when to approach and when to step back. Five Star Service!Thank you Cathy.My wife and I appreciate you!Have a Merry Christmas and a Happy & Healthy New Year”
“I had a great experience at this store.Very friendly & attentive staff.
A sales associate name Sandra, helped me get the perfect outfit & also helped with exceptional styling advise.Her customer service is excellent .
The fitting rooms are super clean & the checkout was also very smooth.
I 'll definitely be shopping here again & would recommend the store to anyone looking for quality service & trendy clothes.”
“I went to Levi’s and Sophia was super nice and helpful. I’ve been searching forever for the perfect pair of jeans, and she was so helpful throughout the process. She asked about my style and jean preferences, and really took the time to find options for me to try on. She even knew exactly where to look and found me a pair of jeans for only $14.90 after tax on the clearance rack! I never would’ve found them without her. Great experience, thank you, Sophia!”
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“Sort of a more upscale Running Room with half the space being a very nice coffee shop. Lots of community events like social runs etc.. Only place I've found where they have Vuori clothing available.”