Auto Repair in Aurora, ON

“Tim and Kyle are so amazing at their jobs; they are able to easily articulate anything repairs I need, and are honest about whether or not something is urgent, or if it can wait. I'm so happy I found this little shop, and will continue to go for all my car needs!”

“I made an appointment for an oil change in early January. My vehicle was taken in at the time of the appointment despite the fact it appeared to be very busy. Although the vehicle did not require an oil change at that time, the coolant level was low. This was taken care of and Tina , who is excellent in her role as proprietor and boss explained next steps for me in the most helpful terms. Both she and the staff are excellent in dealing with the customer. I left feeling well taken care of and happy. I highly recommend this Midas location, you will not be disappointed with the service and quality provided.”

“No need to keep looking, if they can help you, they will.I was stranded and not able to go to work because my Volkswagen was overheating. I was unable to drive from Mississauga to Aurora without having to stop and wait at a parking lot for my engine to cool before adding coolant.Despite the busy time of year, they were the only shop in the area (including my own mechanic) that would help me without waiting 5 days. They diagnosed the problem (a radiator leak) before I even got home and fixed it that day.They seem to genuinely care and give you the family vibe. If they can’t fix it, they were willing to help me find somewhere that would. Honestly the entire team at Suters was great!They will have my business moving forward.”

“We had a problem with our power door locks and they were able to find another solution that wouldn't cost us very much. They are always helpful and pleasant to deal with.”

“Quick and easy, No appointments needed unlike other ford dealerships. Quick Lane charges a fair market price for parts and service. Best part , it is just 7 minutes away for me.”

“Rob’s the man if you need work on your van or gas powered car. Give him a call if you need this type of work at all. As we all know, the tires are the things that make contact with the road… Bummed is what you are when you go outside and find that your car has been towed. But not if it’s been towed to Puccini’s and looked over by Rob.”

“Honest and knowledgeable mechanics are hard to come by these days. Thankfully, I was able to find John at R &S Auto, who is simply awesome. I can't recommend him enough. A++++”

“Joey and the team were very easy to deal with. They answered all my questions when I was getting the run around from my insurance adjuster. The emails I was receiving about the progress of the repair were great, and the pictures really helped. (I'm not a car guy so this helped). Great job to the team at Aurora and I would definitely recommend them to anyone.Sean”

“EDIT: A day after posting this review, I got a call from the shop, asking to have me bring in the vehicle so they could see what happened/what they could do. An appointment was made for the next afternoon.They ended up straightening out the pinch weld & painted over the damaged areas. Not perfect, but certainly much better than before the fix.I really appreciated that they were willing to take full responsibility for what happened, and not ONCE mentioned that the damaged might have been caused by someone else at another time. They went went so far as to thank me for letting them know what happened, so that they can avoid this happening again in the future for other customers.Also, in my original review below, I mentioned not being able to find the email address for specific Active Green+Ross locations on their website, and while this is still true (as best as I can tell), I had failed to check the work order form, which does have a location specific email address that I could have used.Rating adjusted to 5 stars. I would do 4.5 stars if I could, because I feel like something as basic as a lift/jack location on a fairly common car (VW Golf) should not be the kind of mistake a professional shop makes. On the other hand, I know that mistakes happen, and what really defines a company/person is how they handle the mistake. In which case, a solid 5 stars for how the mistake was handled.I will continue brining my & my family's vehicles here + continue to recommend this location to my friends.--initial review--Short version: Using improper lift/jack points resulted in bent pinch welds.Would have given a 2 star for this experience in isolation, but thought it would be unfair to this shop overall because my family & I have had multiple cars serviced by them numerous times, and every single other experience with them has been a solid 5-star experience. Super friendly, punctual, goes above-and-beyond in explaining the work that was done, or why they can’t do something, + a spacious & clean waiting area. Their inspection services are great with the pictures & detailed report viewable online. Honestly every past experience has been lovely, leading me to refer family & friends. Which sadly made this most recent experience even more surprising & disappointing.In the photos below, I have marked in red where the car was (improperly) lifted, and in green where it’s supposed to have been lifted.--Detailed version:
 I intended on emailing them about this privately as an “FYI this happened to me, and I hope this doesn’t happen to other customers in the future, even though I know I can’t prove to you it was your shop’s fault” but there does not seem to be an email listed for specific locations on the Active Green+Ross website. I feel like it would be odd to stop by in person to talk to them about this, because I can’t prove that the damage was caused by their staff (i.e. they could claim it was damaged by someone else after their work was done).So for what ever my word is worth…I respray “CRC Heavy Duty Corrosion Inhibitor” on the pinch welds of all my cars every time after it has been lifted/jacked up because the corrosion inhibitor wears off where it makes contact with the left/jack. This is how I am able to easily identify where a shop has lifted the car each time.These photos were taken a week after they had worked on the car. I accept that it was my fault for not checking before leaving their parking lot (I just had so many good experiences with them previously, I evidently got too trusting). I only noticed the damage when respraying the corrosion inhibitor today. I didn’t respray earlier because the entire reason why I went to their shop in the first place was due to a tire puncture. Tire couldn’t be patched (they very nicely explained why, and I understand/agree with their assessment), so I drove the car home, and only have been driving my other car for the past week.”

“I drove 1 and a half hours away from home to purchase a car at this dealership. I dealt with Wendy and the sales manager Dave. Unfortunately, 1 of our car fobs did not work when I arrived home. I took the fob and vehicle to a dealership closer to home to have it repaired or replaced which I believed would be covered under warranty. I received a charge from the other dealership to activate the fob. I spoke with Dave and he agreed to pay for the fee charged. I appreciate the customer care and would recommend Sterne Acura for sales and service.”

“My experience with this shop was amazing... their work was impeccable and their service far exceeds the norm! If I could give them a higher score, I would!Service: Body & Trim”

“A relatively good shop, they diagnosed the issue with my son's car correctly. They recommended the correct fix, and quoted a fair price, we declined it, as we could do the work ourselves for a quarter of the price; we just wanted a confirmation.The staff were very friendly and honest.I would recommend this shop.”

“I had the pleasure of working with Kwan during my recent car purchase at Aurora Chrysler, and I couldn't be more satisfied with the experience. From the moment I walked into the dealership, Kwan demonstrated exceptional professionalism and a deep understanding of their product and the entire car-buying process.What stood out most was Kwan's commitment to ensuring that I found the perfect vehicle to meet my needs. He took the time to listen to my preferences and answer all of my questions, providing valuable insights and guidance along the way. Not once did I feel pressured or rushed into a decision, which made the buying process incredibly comfortable and stress-free.Throughout the negotiation and pricing discussions, Kwan was transparent and very fair, working diligently to provide me with the best possible deal. Their honesty and dedication to customer satisfaction were truly remarkable.When it came time to complete the paperwork, Kwan made the process swift and efficient, ensuring that I understood all the details and terms involved in the transaction.I'm thrilled with the new red Jeep wrangler 2024 I purchased and deeply grateful for the exceptional service I received from Kwan. I would highly recommend Aurora dealership and Kwan to anyone in search of a new vehicle. You will not be disappointed with this place, especially if you work with Kwan. Thank you, Kwan for making this car-buying experience so memorable and enjoyable.”

“I been dealing with Shawn for last 7 years with nothing but amazing service he is honest , and fair prices I recommend this garage to anyone with used cars , suv, trucks all makes and models they know how to fix it ?”