Penningtons has amazing and kind staff. They give customers excellent customer service. The staff are friendly and treat everyone with respect and kindness, even those who struggle with self esteem or have difficulties like Alzheimer's disease. They make customers feel comfortable and help them find what they need. The staff are compassionate and understanding, making shopping at Penningtons a positive experience. They also provide helpful advice, such as checking online for returns. Overall, Penningtons has stellar staff who make customers happy and want to come back.
Sam managed to turn an unpleasant experience into a positive outcome. She really went above and beyond yesterday.
March 2026
My experience with Jessica, I hope I got her name right! She was very knowledgeable measuring me for new bras. She also knew a lot about the different items. She was very patient helping me to get some that were comfortable and great quality. She made the whole experience great!
January 2026
I had an excellent experience at the Belleville Penningtons. I returned 3 items but was able to order different sizes as 2 of my items were online only items. Both the ladies were super helpful in trying to get right size on the one I did return. They made everything super easy and even ordered new sizes for me. Thanks... read full comment
