SoftMoc is the leading lifestyle footwear destination with convenient locations across the country. It offers the best brands for women, men, and kids. Customers report great experiences, noting the staff provides proper attention and guidance to find the right shoes. Reviews highlight exceptional, patient, and friendly service from associates who are knowledgeable, calm, and happy to help, even when the store is busy. Staff are commended for being honest and for outstanding customer service skills. Shoppers appreciate finding shoes at a discounted price and recommend visiting. The experience is described as delightful, making customers leave with a smile.
Manager is disrespectful and has no concern for customer satisfaction in any regard. I’d hope this store has common sense and does its due diligence.
October 2024
I purchased one pair of shoes from this outlet. It has some manufacturing defect in left foot. I requested the manager to get it replaced but she declined to do so by saying that there is nothing wrong. I requested them to throw these shoes in garbage.
October 2024
Prices are okay.We bought 2 pairs shoes together they asked me do you need a bag because bag extra we cannot take 2shoe box on hand right $178 my bill why they ask extra for bag ?
