TELUS
Cell Phone Stores,
Internet Service ProvidersHours:
777 Guelph Line Unit E7, Burlington ON L7R 3N2 Hours
About TELUS
TELUS provides great and efficient service, with many customers reporting a great experience. The staff at its stores are described as super helpful, kind, extremely thorough, patient, welcoming, personable, and easy to talk to. They are attentive listeners who work diligently to sort out complex issues, keeping customers posted throughout the process. Staff members are noted for being thorough in answering questions and helping people get set up, often going above expectations, such as staying after closing to ensure everything is good. Customers appreciate that the representatives are not pushy and do not try to upsell on anything not needed. They are skilled at finding better deals and perfect plans tailored to individual budgets and needs, whether for a single line or a family account. This excellent customer service has made long-time customers of other providers excited to switch. The overall sentiment is that the service is highly recommended, with multiple reviews expressing gratitude for the amazing and great service received.
Most Recent Reviews
March 2026
Amazing service! Lindsey M was amazing and made the transfer to my new phone painless!! Thank you!
January 2026
Amazing experience. The guys were super helpful and went beyond to resolve my issues!
Will come back again.
December 2025
Hassan A at Burlington mall was amazing. Very helpful, very patient and very accommodating. Best customer service experience.
More Comments(60)
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2.21 miles
TELUS Telecommunications, Mobile Phones
- Burlington, Ontario