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“Don't ever count out these small hardware stores, first off it is deceptively big inside lots of various inventory. Staff came over to me and asked if I needed help which I found a plus right away. They had exactly what I needed .I was driving through but I will definitely make an effort to visit here first before going to another town's hardware store. First on my list!!!”
“The staff were very professional. I don't know anything about PVC conduit that I need to run for the wiring on my solar panel. The electrician on staff spent about 15 minutes giving me a basic course and lots of good knowledge to help me succeed. When I walked into the store one of the staff said hello. At one point I had three staff helping me out.
Absolutely excellent customer service and just great to know every time these people are knowledgeable and help me make the right decisions. Thank you Steph at home hardware Cayuga.”
“This review is long overdue, but wanted to give a shout out to Clarence who was a huge help last summer when we ran into some issues with a gazebo we received that was damaged. He was helpful throughout the whole process and took the time to make sure we were happy in the end!”
“Home Depot in Stoney Creek is my go-to for home projects and renovations. The store is well laid out, stocked with a wide variety of tools, materials, and seasonal items, and it’s easy to find what you need without feeling overwhelmed. Prices are fair, and there’s always something useful on sale. Whether I’m popping in for one small item or loading up for a bigger project, it’s a reliable, convenient location that consistently gets the job done.”
“I had a great experience in the paint department this week. The employee provided me with samples of stains so that I could make an informed decision. He was genuinely friendly and answered all my questions. I had a similarly great experience at the Rona Waterdown too. Both Ronas are fantastic - always stocked with what I'm looking for, always clean, and the staff is always very helpful. Thank you!”
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“Service at its best! The staff all know the store like the back of their hand - the staff go out of their way to ask you if you need help - it’s a great example of solid customer service! We always try to go here before anywhere else - it’s that good”