The Brick has been a trusted name in Canadian home furnishings since 1971, with over 200 stores across the country. Customers praise the company's friendly, professional staff and great prices on high-quality furniture, mattresses, appliances, and electronics. Delivery drivers are described as courteous, punctual, and knowledgeable. Many reviewers highlight positive experiences at The Brick's Collingwood and Calgary locations. Staff members like Jeannine and Shawn C. are singled out for their excellent customer service, product knowledge, and ability to find the lowest prices. The company's pickup and delivery services also receive high marks for speed and reliability. While the policy of requiring customers to bag old mattresses before disposal has created some logistical challenges, The Brick staff have gone above and beyond to assist, even making special trips to help customers. Overall, The Brick is lauded for its commitment to providing a pleasant shopping experience and delivering the products Canadians need to furnish their homes.
Extensive selection of high quality furnishings and electronics. Shawn, our salesman, along with the store owner and staff were professional, knowledgeable, and friendly.
October 2024
I was very impressed by the service! Your delivery drivers were very professional, courteous, and friendly. They were on time and they new what they were doing. Also the price was great.
October 2024
Great delivery team. Efficient and careful. Thank you