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“Service was really good and appreciatedI needed a car asap and everything was closed and they hooked me up with a car I rented an suv car is very clean, smell free. Overall I definitely recommend”
“Katelyn and Mike (I think these are their names/spelling) were very helpful, despite my modifying snd cancelling my reservation. My needs were changing due to an illness in my family and I ended up cancelling altogether. I truly appreciate their flexibility and understanding. Both were very personable and professional. This is the second time I have used this location and I will definitely rent from here in the future.”
“We rented a car from Enterprise through Costco and picked up the car at John Munro Hamilton Airport. The advantage is that their counter is just steps away from the baggage carousel.They upgraded and gave us a fancy Volvo XC-40 for no extra charge. Nice set of wheels, the car was spotless and a smooth ride. The price was very good.Nitesh at the counter was very helpful. Our flight was delayed and they did not charge us extra for dropping off it an hour later.Drop off was very smooth.Would highly recommend using them would rent a car again from them.”
“The owners were super helpful and made the experience super quick. The cars all look super clean and the 2015 altima drove like it was brand new i definitely recommend this place!”
“I had an exceptional experience with Enterprise Burlington, specifically with Gram. When I faced challenges finding a rental while my car was being repaired, Gram swiftly arranged an SUV within half an hour. His communication and customer service were excellent throughout the rental period, making the entire process smooth. Gram's helpfulness stood out, and I genuinely wish everyone at Enterprise matched his level of service. In comparison to a previous unfortunate encounter at Enterprise Oakville, my experience at Burlington was notably superior. Highly recommend Enterprise Burlington, especially with outstanding individuals like Gram. Thank you GRAM”
“I rent from Enteprise 1-2 times a month either for work or personal use. This location is my go-to Enterprise location in Hamilton because the staff and systems are the most organized compared to other Enterprise locations in Hamilton. The manager, Mitesh, is also great in providing white glove service to people like me who are Enteprise Plus members. My preference is to always book an Elite vehicle and Mitesh always makes sure it’s ready for me when I arrive and that I can contact him directly if I have any questions or concerns.”
“The 4 stars are for the staff only. We had an issue once with the manager he was rude on the phone but the customer service agents at the airport are amazing. They made sure our next visit we would be satisfied. The gentlemen was constantly asking if we were satisfied with the service.Normally I get a discount from national and get the vehicle I book. The only thing I wanted to suggest is that maybe they would pay more attention to cleaning the cars in and out. You can always see it’s a quick clean up and cars are sent off to the next client as they go. If they could clean the vehicle a little better that would be great. When you rent a vehicle for 500$ a week you should get a nice clean shiny car! Thank You staff!”
“They are awesome the prices of the vehicles for a weekend was very reasonable they very reliable they are brand new cars and even offer in-house insurance at a reasonable price the person I was dealing with great I would recommend this business to any one of my friends or companies that I have dealt with”
“Great pricing, very great quality vehicles and most importantly super professional and excellent customer service! If you need a rental vehicle Pact Auto is highly recommended ? thank you Ali I will only rent from you :)”
“Affordable! Friendly! Efficient! Ricardo, with his excellent customer service and charming personality, has swept us off our feet. Anyone we know who needs a rental car is headed to this great location for their great service and excellent selection of vehicles!”
“This car rental. Got the job done.The Lady was courteous and friendly.The pricing was a bit higher than expected. But she did make adjustments for me to get unlimited mileage as needed.I would use their service again.”
“I often rented rental cars at several rental companies- this was the best experience I've ever had- the agent was so nice, and the process was easy and fast. I wish I knew his name. This location is far from where I live, but I will keep this location in mind in the future.”
“This is our first time renting a car on budget company. Ish assisted us with delight and outmost courtesy making our visit fast and convenient. Explained everything in details and every question we ask was answered in a well mannered and respectful way. Job well done on fast efficient and effective service. Absolutely will go back to Budget at this site next time. I hope all rental service will have the same way of service we've experienced in this site.”
“When I visit from Australia I always book my car for this location. Its a good location but mostly, Nandy is fantastic and always looks after me. Highly recommend this location for your car rental needs. ?”
“My daughter required an unexpected car rental on Sunday afternoon. (I was with her.) Ish (the person behind the counter) was most helpful, providing great customer service, a great rate, and got her on the road quickly. Will definitely recommend this location!”
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“My experience is a little different - they provided me a car through insurance while my car was being repaired. But for this purpose, they were great. I was picked up at the body shop, and given a mini-van rental for a week. The checkin took about 5 minutes and was really easy. When my car was repaired, I was able to return the rental to the body shop, and they took it from there. Could not have been easier.”