6458 Wellington Rd 7, Elora ON N0B 1S0
“The Elora Home Hardware is amazing. I make the trip to Elora based on the incredible customer service they have there. I cannot remember a time being in their store, where someone did not ask me if I needed help finding a product. Good customer service is hard to find these days, so it is a welcome change when I walk through their doors. They are a small store but, they have a big impact on the customers they serve. Keep up the great work.”
221 Woodlawn Rd W, Guelph ON N1H 8P4
“Amazing Customer Service. I went into the store with some plumbing fixtures. Harvey looked it up and problem solved the issue. They could have made a purchase by having us unnecessarily buy replacements, but instead gave some advice and saved us over 1000 dollars. Excellent and Extremely Honest!”
31 Arrow Rd, Guelph ON N1K 1S8
“Many years I have been visiting Gerrie Guelph as a customer, Many times the customer service has gone above and beyond my expectations, Front counter help is exception, always helpful. Thank you for being a good business Partner”
820 Gartshore St, Fergus ON N1M 3L7
“Awesome store, kind of like a co-op or what TSC used to be. Great vegetable and flowers across the street. Great bird seed. Selection of nuts and bolts. Farm stuff.”
745 St David St N, Fergus ON N1M 2L1
“Want to shout out to Char at cash today. I was in for a minor thing, a bolt for the bbq. She remembered I had been there last week for paint and brush, etc. (I had shared I had all the tools for the job, just needed motivation). Today, she quietly asked how my painting went? How SWEET to remember!? Thank you Charlene!!!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
Read the post
