ECCO Sherway Gardens is a store offering the brand's comfortable, high-quality leather footwear and accessories. The store is in a main location within the mall and is described as a cute little store with good inventory. Reviews frequently highlight the exceptional, friendly, and patient service provided by the knowledgeable staff, who help customers with options and resolve issues without hassle. The ECCO brand itself is praised for its top-notch comfort and quality. However, some customers have experienced slow service in the past. A separate concern was noted regarding online customer support, with difficulties reported in contacting the brand for help with orders and website issues. The in-store experience, supported by helpful associates, receives strong positive feedback.
I went last Friday evening. I was greeted immediately by 2 friendly staff. They eagerly helped me and when the shoes didn't quite feel right. They adjusted the shoes to fit me and they were perfect! I purchased the shoes and couldn't be happier !
October 2025
Had amazing service from Jen at Sherway location. Thanks, Jen. Hubert
July 2025
Jen Rallis is a rockstar, she took plenty of time to help my dad choose his favourite shoes, very kind of her, thank a ton!
