Groovy
Shoe StoresHours:
25 The West Mall unit 1874, Etobicoke ON M9C 1B8 Hours
About Groovy
Groovy is a highly recommended store with two convenient locations at Sherway and Fairview (Kitchener) malls. Customers praise the store for its unique products, fair prices, and exceptional customer service. The staff are friendly, knowledgeable, and always willing to work within customers’ budgets. Managers and staff, including a standout manager known for his great shoes and friendly attitude, consistently provide a positive shopping experience. Customers appreciate how easily returns and exchanges are handled, even in cases of defects or sizing issues. The store's welcoming atmosphere and attentive service make shoppers feel valued and confident in their purchases. Many mention that staff members remember repeat customers and go above and beyond to ensure satisfaction. Overall, Groovy is seen as a fantastic store for finding unique shoes and enjoying great customer service, making it a must-visit for shoppers in the malls.
Most Recent Reviews
March 2024
Friendly and highly informative staff that are passionate about sneakers!
March 2024
MATT your a cool manager always have the best shoes. I feel great when I come in the store and the staff is always friendly. BEST PLACE TO BUY
January 2024
Great customer service. I bought shoes that I later found had a defect (rip), and Matt the manager was extremely understanding and allowed me to bring them back super easily.
More Comments(38)
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