6931 Steeles Avenue West, Etobicoke ON M9W 6K7
“Great customer service, I was welcomed coming in. I had lots of help offered well shopping. The prices are excellent 👌 filled a bag up for under 100$ wow.”
25 The West Mall Space 1282A, Etobicoke ON M9C 1B8
“I had ordered the wrong size for my shoe last Friday. I tried to exchange the shoe with the right size through online service but was informed that it can only be done through the physical stores. I called and talked with Jaime, the supervisor there, and she was able to talk me through the steps for my exchange process. I came in on Sunday and Sarah and Jaime knew step by step on how to exchange my shoe despite not having my shoe size in the store. They were able to make the process seemless and easy for me. 100% would come back here just bc I know they have very competent staff.”
25 The West Mall unit 1874, Etobicoke ON M9C 1B8
“Love this place but just disappointed that the NIKE shoes I want to purchase didn’t have size 5. Still a great place for one of a kind great. The staff are very knowledgeable and helpful shoes”
170 North Queen Street, Etobicoke ON M9C 1A8
“I always shop here for shoes. They have a huge selection and prices are pretty good. They also have l lots of sales and a clearance section. I never fail to walk out with at least 1 pair. I've bought up to 3 pairs of shoes/boots in one purchase.”
25 The West Mall Suite 1894, Etobicoke ON M9C 1B8
“The lady that served me at the Sherway gardens location on Tues Sept 1st around 330pm was absolutely fantastic! I wish I could remember her name but she was an older Asian lady around my age. Anyway she was fantastic made my experience buying a new dress shoe fun and easy. We had great conversation etc. she was awesome! ❤”
162 North Queen Street, Etobicoke ON M9C 1A8
“I had a great experience yesterday around 330pm. I walked in and was greeted immediately. I went upstairs to buy a pair of work boots and was engaged immediately. I was offered assistance and I purchased a pair of Timberland Pros. I am very happy! Thank you.”
Sherway Gardens, 25 The West Mall Unit# 1904, Etobicoke ON M9C 1B8
“I had a wonderful experience at SoftMoc in Sherway Gardens, and I especially want to recognize Briana for her excellent customer service. Briana was incredibly attentive, friendly, and helpful throughout our visit. She took the time to answer all of my questions and made sure I had everything I needed without ever making us feel rushed or pressured. What really stood out to me was how patient and kind she was with my children as well. She took the time to help them find the right shoes and made the experience enjoyable for the whole family. It’s not every day you come across someone who is genuinely attentive and goes the extra mile to make sure customers are taken care of. Briana definitely did that for us. Thank you, Briana, for making our shopping experience such a positive one. SoftMoc is lucky to have someone like you on their team!”
25 The West Mall Unit 1775, Etobicoke ON M9C 1B8
“I’m a bit late to writing this review but I wanted to acknowledge the amazing customer service I received from Sabrina. I came in to check about the warranty on one of my dress shoes hoping I could get them fixed and Sabrina went above and beyond helping me with the problem and even giving me brand new replacement pair through the warranty. She was also very helpful and provided great insights for my other family members who were looking for a new pair of shoes. I’ve been shopping at this ECCO for over a year now and they do it best when it comes to customer service and very comfortable shoes which is why I always go back to them. Thank you Sabrina and ECCO Sherway Gardens, will definitely be coming back for more shoes in the future!”
Sherway Gardens, 25 The West Mall #3005, Etobicoke ON M9C 1B8
“I would like to appreciate excellent customer service services by Nardeen and Carlos . I always come to this location for the great services of staff although I am living near sq one but I prefer Sherway location for their extraordinary care the manager and staff.”
25 The West Mall Space 1399A, Etobicoke ON M9C 1B8
“Although I love to visit this store in person, it's a long drive for me. I've started having pieces delivered, which is a great solution. The staff are very helpful and will locate items at the Vancouver store if they don't have them in stock. EF clothing is the best. Beautifully designed, vibrant colours, and exquisite fabrics. More expensive than other brands, but they wear well.”
193 Vetiver Drive Unit B2, Etobicoke ON M9W 0G3
“I had such a great experience with Melissa at Mark’s! She was incredibly friendly, helpful, and welcoming from the moment I walked in. She went above and beyond to make sure I found exactly what I needed and made the whole experience so easy and enjoyable. Amazing customer service Mark’s is lucky to have her! 😊”
55 Woodbine Downs Boulevard, Etobicoke ON M9W 6N5
“Fuad and Shania delivered nothing less than an excellent costumer service. Would come back for them alone but also great products. Highly recommend.”
newly located across from Rexall, 250 The East Mall, Etobicoke ON M9B 3Y8
“Yesterday I came in to buy a pair of boots and was helped by a worker named Sabrina, she was very helpful and patient with me as I typically have a hard time finding shoes that fit my feet. There’s a big orthopaedic selection and I will be back.”
25 The West Mall Unit 1990A, Etobicoke ON M9C 1B8
“Gurleen was absolutely amazing! She was professional, friendly, and made the entire experience so smooth from start to finish. She paid attention to every detail, answered all of my questions, and made me feel comfortable throughout. Her customer service was exceptional, and it’s clear she genuinely cares about her clients. I highly recommend Gurleen to anyone looking for outstanding service. I’ll definitely be coming back!”
500 Rexdale Blvd, Etobicoke ON M9W 6K5
“This is the best ardene I've been too! So big. So many selections. The change rooms are also nice and spacious. The staff are really nice. Next time I wanna shop at ardene in store im definitely coming here.”
250 The East Mall, Etobicoke ON M9B 3Y8
“Went to buy shoes that can hold my orthotics. The woman who served us was extremely knowledgeable and helpful. There is not as much stock in this particular store as there is in the one on Yonge Street.”
401 Kent St W 66, 67 & 68, Lindsay ON K9V 4Z1
“*Edit I changed my 3 star to 5 as the service here since Christmas/January has changed for the better. I see consistent, friendly staff, always great to talk to at cash and 3 of them finally convinced me to download their app ( always reminded to then kept forgetting til one of them had me do it in front of them for my own sake! (Awesome!)) I should have long ago but was never offered or encouraged to in the past. I no longer feel like I'm intrusive. It's not like I ever request assistance, I keep to myself but I appreciate the approach. Love Ardene's but most of the time the cashiers stay behind the desk and yell out their 'private' stories so everyone can hear and laugh out loud so loud, just uncomfortable. The girl who seems to be the manager, oh my God she is rude, loud and very unfriendly. Soorrry for shopping in your store, what are you even doing there anyway? One of the cashiers was nice though, at least the basic acknowledgment and a smile.”
25 The West Mall, Etobicoke ON M9C 1B8
“Shout out to Gerald at Sporting Life @Sherway Gardens! He was patient and very helpful with my parents who are almost 90 years old! Even though the store was short staffed, he impressed us with continuous flow of sweaters and jackets. Thank you 🙏🏼”
25 The West Mall Suite 17, Etobicoke ON M9C 1B8
“Laura. C was amazing with the customer service. As my sister is visiting from Australia where they don’t wear too bold colour shoes, she had a hard time finding the right shoe and size. Laura was so patient and helpful ,She brought out three different pairs and checked the stock room twice. She left with the most comfortable running /walking shoes the kind she wanted. Thank you Laura once again, we need more reps like you 🙏.”
500 Rexdale Boulevard, Etobicoke ON M9W 6K5
“Before Feb. Ends I would like to Thank, Gi! Gi provided excellent customer service during our visit. She was incredibly patient, helpful, and went the extra mile to make sure we found the right shoe sizes. She had such a friendly, fun attitude and made an effort to interact with my boys, which we truly appreciated. Even though my kids were a little loud, she stayed kind, attentive, and focused on helping us get exactly what we needed — and more! Gi was actually the only associate who approached us when we were looking around for help. We’re a family who choose comfort wear when we shop. Honestly, sometimes sales associates just glance at us and don’t really pay attention. 🤣 But Gi was different. The moment she noticed we were looking for assistance, she sincerely stepped in and made us feel welcomed and valued. Thank you, Gi, for your patience, genuine kindness, and outstanding service. You truly made our shopping experience a great one! Visited the shop on feb.7,2026”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
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