“Bought a new pair of boots earlier this week and realized a few days later that one was missing the insole; so wore them back to the store. Both the Manager and Assistant Manager (I believe) were incredibly helpful, friendly and courteous. They took care of the situation immediately; replaced both insoles and cut them to shape for inside the boots for a perfect fit. Great customer service; we are so lucky to have this store and the amazing staff who work there!”
“Any dog-friendly store deserves extra shoutouts!
Loved the collection they had. I got a nice linen blazer here, a cute painting and other trinkets. I thought I lost my wallet here and then was running around all over to find it. The staff were so helpful! I ran to their sister store! They were also super helpful. They took my details to let me know if they find it. I love a cute little town with full of good vibes and kind people! I found the wallet elsewhere finally but the fact that they were fully invested in helping me find it speaks volumes!
Will definitely return here with our dog again and I promise to keep my belongings safe so as to not trouble anyone there next time!”
“Over the top friendly service!!! Sarah thank you very much for the professionalism and extra effort in measuring me up for purchasing some fabulous and comfortable fitting bras!!! You rock???”
“Fantastic place! We stopped here during the Christmas market, so glad we did. The staff were incredibly friendly and they had a large selection of amazing items. Well worth checking out if in the area.”
“Actually had one of the best shopping experiences on December 9th at this store mostly because Rebecca is just incredible at what she is doing. She was attentive, pleasant and very accommodating with suggestions about pieces which may work and which might not be in that store, but which could be ordered. Thank you REBECCA!”
“I made it to Elora for a wedding and realized that I forgot my suit when I arrived at the hotel. I called the store and they said they could take care of me. I walked in and Nate welcomed me to the store. He was both informative and empathetic to my situation. He found me an outfit and made sure that the seamstress could do a 45 minute turnaround for the alterations. Top shelf service and clothing. Special shoutout to Nate for taking such great care of me.”