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“Made an apt to see MR Madzar .at 1 I was very nervous.right away he help me figure out what I need for my small business an personal banking .Mr Madzar help me to get the right credit card an also my credit score as well he took the time to explain everything I needed to know about new credit card .I had no idea .I was so surprised.i would recommend to anyone to give TD Bank a try. They will work with you to achieve your financial goals .Thank you so much for your time .TD Bank an Mr Madzar .MCheers Peter .M.H”
9:30AM - 5PM
9 Pine St N, Thorold
Banks
“A beautiful lady in this branch spent nearly 2 hours in my service and supporting my personal business. She's very good and kind. I am very thankful for helping me.”
9:30AM - 5PM
100 Fourth Ave Unit 11, St. Catharines
Banks
“I had difficulty resolving a payment which went to capital one Mastercard that should have gone to CIBC Mastercard. Hayden at this branch provided friendly and efficient service and corrected the problem. Excellent customer service at this branch.”
“All staff were friendly and helpful. Charleen was really helpful with helping to set up my smart account and explaining everything I need to know. Very easy process!”
9:30AM - 4PM
354 Lincoln St, Welland
Banks
“We met with Carl Slee Financial Advisor regarding My Mother In Laws Investments. Carl was attentive and clearly listened to her wishes. Solid Financial Advice. Clearly Summarized what he had done at the end and we left with a Great Customer Experience. Would highly recommend Carl for your Financial Planning Needs.”
9:30AM - 5PM
380 Scott St, St. Catharines
Banks
“As far as the tellers go, they seem to know how to perform the tasks that they need to in order to do their jobs.The customer service associates (people who are there to try to sell you loans, investments and insurance), are competent.”
9:30AM - 5PM
3370 King St, Vineland
Banks
9:30AM - 5PM
185 St Paul St #177, St. Catharines
Banks
“Although I was the first one to visit branch since it got open that day but I’ve came multiple times and the staff is very polite and helpful. Banking Advisors and Tellers are really good.”
9:30AM - 5PM
31 King St, St. Catharines
Banks
“I will start this by saying I usually hate dealing with financial institutions. My experience has always been dealing with inadequate and unknowledgeable staff, not to mention their sheer disregard and interest in anyone’s personal situation.That all changed when I was introduced to this branch manager, Bryan Ernst.I was struggling with having to seek out a reverse mortgage on my home and Bryan came to my rescue and managed to get me the loan money I needed with a payment plan in line with my income. He was friendly and more importantly respectful during the entire process.Most recently, I fell victim to a scam. My bank account was cleaned out and when everyone else failed me during this incredibly stressful time, Bryan, once again came to my rescue, listened to me, sympathized with me and worked tirelessly to get my money refunded even when the fraud dept denied my claim.He does not judge and always goes above and beyond.This is not my local branch, but I will only ever deal with Bryan Ernst going forward.”
9:30AM - 5PM
343 Glendale Ave, St. Catharines
Banks
“I am genuinely surprised by the bad reviews because my experience was amazing. Everyone I met was wonderful and the banking advisor I met (L.A) was brilliant. Opening a new account was very easy and straightforward, I’m really glad I chose this branch. I wouldn’t hesitate going back and I’ll definitely be recommending it to my friends and family.”
9:30AM - 5PM
285 Geneva St, St. Catharines
Banks
“This branch has always tried to help me when they could. Polite and friendly. Very helpful. Manager is amazing and one teller actually took the time to set up my online banking information on my phone! I had no idea how to do it. Kind and helpful. 5 out of 5”
9:30AM - 5PM
440 Niagara St, Welland
Banks
“I'm not sure what all the bad reviews are about. Never had a problem. Always fast in and out. Moved from St Catharines and used to 15 + people in lines. Compared to average 3 people! You can't please anyone these days!!!”
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“I do not do alot of reviews, but I have to on thisTeam at PenFinancial in Fonthill ..2 years ago I transfered my holdings from a major bank..And the Respect and family feel the Staff have for your Financial well-being and truly genuine! They definitely go above and beyond This 5 Star rating!Lou Mattina”